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    Frequently Asked Questions

    • Aurora Design System > Frequently Asked Questions

      A design system is a catalogue of everything that makes up your digital product including user interface elements, writing style, guiding principles, coding standards, visual design, etc. A design system provides information about your product or set of products, and reusable components for easy development.


      Building a design system is a collaborative effort, and requires expertise across all fields of web and application design. A design system takes into account all aspects of the product and encompasses all levels of the user’s and the creator’s experience.


    • Aurora Design System > Frequently Asked Questions
      Aurora design system is a collaborative effort between various designers, developers and writers across the Government of Canada. Lead by the Digital Collaboration Division at the Treasury Board of Canada Secretariat, the system was built in collaboration with the Canadian Digital Service: Talent Cloud, Immigration, Refugees and Citizenship Canada, and other individuals within Government of Canada.


    • Aurora Design System > Frequently Asked Questions

      Aurora design system is open for anyone to use! It was originally created to help guide digital collaboration tools used within the Government of Canada, but the system can be adapted to create citizen-focused services or external digital products.


      Our design system is a guide. Our team follows it closely for our products but many elements can be adapted for your own brand or product - only use the parts that are useful to you!


      We recommend that while building a new product you begin by following the system as closely as possible, then you can adapt certain elements (i.e. colours, language style, icons) to suit your own product or brand.


    • Aurora Design System > Frequently Asked Questions

      Although design systems are relatively new in the public sector, some government organisations have already been working on their own design systems. For example, the Government of the United States of America released their Web Design Standards, Italy's Design Agency released Designers Italia and the Government of the United Kingdom is currently building their own web standards.


      In Canada all official websites use the Web Experience Toolkit which is a more rigid style guide than this system. The Canadian Digital Service is currently working on a Government of Canada UI kit.


    • Aurora Design System > Frequently Asked Questions

      Some of the key reasons we are building this design system are that it:

      • Allows for consistency across applications and platforms, particularly taking into consideration the rebuild of GCTools and other digital collaboration services;
      • Creates partnership opportunities with interested communities, both within and outside the Government of Canada;
      • Saves development and design time because components are reusable and effectively organized. These systems complement the agile development process by removing the need for multiple design and UI iterations;
      • Has specifications for designing new features that are determined from the beginning, meaning more time can be spent on business and making complex decisions. Therefore less focus is needed on repetitive design problems throughout the process of new development.
      • Enables staying current with external design and technology trends, especially with the rapid change in the industry.


    • Aurora Design System > Frequently Asked Questions

      Aurora design system is a style guide that is specific to our digital collaboration tools and applications, including coding templates and components, as well as design elements, our key principles and communications guidelines. Each piece of the design system has extensive documentation on best practices as well as how and when to use each component or element we’ve provided.


      This design system isn’t a direct alternative to WET or the Canada.ca Style Guide, however it follows the key principles and core concepts of these existing style guides. We hope that as this project moves forward we can identify opportunities to work with the developers who worked on WET to improve both systems.


    • Aurora Design System > Frequently Asked Questions

      The design system was built using the Digital Collaboration Division's existing agile development method. Following our two-week development sprint model, we decided to start separate design sprints on the same cycle. Every two weeks we would pick a particular theme (i.e. typography, forms) to work on.


      Pieces were first identified using a handy parts checklist and then listed as separate issues in Github. We managed tasks using an online Kanban board. When files were completed we uploaded them to our Github repository so that they were easily accessible to all members of the team and other partners.


      On an ongoing basis, work for the design system will be integrated into existing development cycles within the Digital Collaboration team.


    • Aurora Design System > Frequently Asked Questions

      Yes! Aurora design system includes a resources section and user interface (UI) kit. Here you can download Photoshop, Illustrator and Adobe XD files.


      Some files include specific assets or typefaces, others are full layouts, grids and prototypes.


    • Aurora Design System > Frequently Asked Questions
      Yes! All aspects of our design system are open source and available for anyone to use. This includes all the code, documentation, design assets and download files. Aurora design system was also created and shared using open source tools such as Github, Zube.io, and RocketChat. 


    • Aurora Design System > Frequently Asked Questions

      Yes! All content created for the Aurora design system follows WCAG 2.1 requirements for accessibility. The Aurora design system also draws some components from the Web Experience Toolkit (WET) which has undergone extensive accessibility testing. 


      Where applicable, documentation refers to tips, tricks and best practices for ensuring accessibility for each component. A future version of Aurora will include more basic principles and guidelines for ensuring accessibility across your website or application. 


      Components in the design system were also reviewed from consultants from the WET 4 team, with a focus on reviewing accessibility. The Aurora website was also reviewed and tested against WCAG 2.1 standards. 

    • Aurora Design System > Frequently Asked Questions

      No, the Aurora design system is not mandatory. 


      The Aurora design system was primarily built for use by the Digital Collaboration Division for the creation of the new Open Accessible Digital Workspace. 


      Because Aurora is an open source project, it is made publically available for any partners across the Government of Canada or elsewhere to use and learn from. Aurora, unlike the Web Experience Toolkit (WET), or the Canada.ca templates, is not mandatory for Government of Canada websites. 


      Aurora is meant to be a fun, easy to use system that will help guide the rebuild of the GCTools, and may provide useful for others looking to build interactive applications. 

    • Aurora Design System > Frequently Asked Questions

      Components in the Aurora design system were built using the Bootstrap framework. Many of the components available in this framework were customized to our desired style. Other components we added to the system were not already available in Bootstrap, so were built separately by our developers. To build the React components, we used Reactstrap to easily convert HTML components to React. Our developers also had to create some custom components in React. 


      We also based some components in the design system off styles that were already available in the Web Experience Toolkit (WET), which also uses a Bootstrap framework. 


      For design influences, we drew inspiration from private sector design systems such as Google's Material Design, Shopify's Polaris, Clarity, and Semantic.UI. We also referenced public sector design systems such as the U.S. Web Standards, the Australian design system and the U.K's design system, to help build our website. The website design most closely ressembles the Clarity design system. 

    • Aurora Design System > Frequently Asked Questions

      The Aurora design system was launched as a minimum viable product (MVP) which means that it is subject to future changes and improvements. In the discovery phase of the project, we identified content that we would like to include in future versions of the site. The proposed plan for future updates is published in the Overview section. 


      Improvements and future content will also be determined by user feedback, and feedback from members on our team and others who have started to use the design system to build applications. If you have a suggestion for improvement, additional content, or modifications, you can submit a Github Issue for your feedback to be considered for our next version. 


      Here is a list of proposed updates:


      Version 1.2

      For Version 1.2 we are going to work on known fixes, add components that are currently in progress, add do/don’t images for context and distribution files for developers. These fixes and updates are: 

      Fixes

      • Improvements to mobile navigation
      • Review of all of the alternative text on the site
      • Apply usability and accessibility fixes
      • Add proper translations in code blocks 
      • Fix inconsistency in components

      Updates

      • Download page with distribution file and UI kit
      • Contact page
      • Help articles formatting
      • Comments
      • Menus
      • Do and don't images


      Version 1.3

      In Version 1.3 we will be adding navigation elements, as well as a page including our UX research based on design system content. We will also address fixes based off of user feedback from Version 1.2.

      These updates include: 

      • Drawers and accordions
      • Header and Footer
      • Sidebar
      • Tabs
      • Alternative Text article
      • Research page for DS-related studies


      Version 2

      Version 2 includes a major update including an identity section based on the OADW brand, additional resources, and common layouts. We will also address fixes based off of user feedback from Version 1.3.

      Identity section:

      • Values and mission statement
      • Logo
      • Brand colours
      • Taglines
      • Voice and tone

      Resources section:

      • Inclusive design,
      • Research and best practices
      • Examples

      Layouts

      • Site navigation
      • App navigation
      • Login page
      • Stats dashboard

    • Aurora Design System > Frequently Asked Questions

      Aurora was built by a relatively small team! The core team that built Aurora consisted of:

      • Product Owner
      • Project Lead / Coordinator
      • Technical Writer
      • User Interface Designer
      • Front-End Developers (x2)
      • Back-End Developer
      • Consultants (various)

      Throughout the project, the design system was also influenced by various researchers, designers and consultants who participated at varying points in the project. Overall, the minimum viable product (the Aurora website and version 1 content), took approximately 1 year to complete, from discovery phase to beta. 


      On an ongoing basis, the Project Owner and the Project Lead will determine what updates need to be made to the design system, and will pull in required team members accordingly. 

    • Aurora Design System > Frequently Asked Questions

      One of the core principles of the Open and Accessible Digital Workspace is to follow an agile development process and to continually improve our products based on user feedback. The Aurora design system is no exception.


      On an ongoing basis, the Product Owner and the Project Lead for Aurora will monitor feedback and suggestions to determine future improvements and fixes. As Aurora was launched as a minimum viable product, there is an existing plan for future improvements to the system.


      Bugs and suggestions can be submitted through Github Issues, which are then integrated into our regular development process. Issues are evaluated every two weeks, and top priorities are placed into sprints to be worked on by our user experience team and developers. 


      Aurora updates will be deployed at set intervals to release new versions. Release notes will always be available when new updates are deployed to the site.

    • Aurora Design System > Frequently Asked Questions

      Yes! The Aurora design system was built using our styles and branding elements, but documentation provides information on how to apply your own modifications to components. For certain components, such as colour or icons, guidance on ensuring you still meet accessibility requirements, as well as best practices, is included.


      Version 2 of the design system will include an Identity section which will be more specific to the Digital Collaboration Division's specific look and feel. As Aurora was built like a puzzle, where you can take bits and pieces to create your own application, it is easy to apply your own style using the guidance we provide.


      If you have more technical or specific questions about applying the design system to your own application, please contact us!

    Back to knowledge base categories
    • GCmessage > Getting Started

      GCmessage is an instant messaging application that enables users to connect with each other through a Web browser or mobile application (iOS and Android), with the ability to send direct messages and create private or public group-chats. GCmessage runs on the Government of Canada (GC) Microsoft Azure public cloud outside of the GC firewall. It can be accessed from anywhere (i.e. office, home, personal devices, etc.)! GCmessage uses the same account service as GCcollab, which is open to federal public servants, non-federal public servants, academia, students and anyone else you need or want to work with (by invitation).


      GCmessage is managed by the Digital Enablement Directorate at the Treasury Board of Canada Secretariat. We are currently testing the open source application Rocket.chat to provide our GCmessage service for the Open and Accessible Digital Workspace. At this time, GCmessage is a pilot and is not an official instant messaging service for the GC. Following the completion of the pilot (March 31, 2019) we will report back to the GC Enterprise Architecture Review Board with a recommendation for which app should be used to provide our message service. 


      You can sign up for GCmessage with your GCcollab account and join any chatroom that is relevant to you, or create one for your team or group! Chatrooms have the option of being open (available to everyone) or closed (only visible to those invited), and you also have the option to chat directly with other individuals.


      Some key benefits and features of GCmessage include:

      • Available to anyone with a GCcollab account (See: Who can register
      • Free and unlimited: create as many channels and send as many messages as you need.
      • Instant notifications: know who's contacting you right away
      • Reduces email chains by providing instant feedback.
      • Searchable history in channels and for specific files.  
      • Available anywhere, on or off the GC network, and on mobile devices. 
      • Fun to use! Emojis and custom usernames and avatars make this channel personable. 




    • GCmessage > Getting Started

      You must use your GCcollab account to login to GCmessage. Your GCcollab account, you give you access to GCcollab, GCwiki and GCmessage, all using the same account credentials. 


      If you do not have a GCcollab account, you can create one through the GCmessage page. 


      If you already have a GCcollab account, you can simply sign-in using your GCcollab login credentials and authorize the app to start using GCcollab Message. 


      If you are unsure if you have a GCcollab account or if you are having difficulty registering for an account, please contact our help desk


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      By default GCcollab is available to: 
      • Canadian public servants (federal, provincial, territorial and municipal) (can register by using their government email addresses).
      • Academics and students of all Canadian universities and colleges (can register using their institution email addresses).
      • others by invitation (all registered users are able and encouraged to invite other colleagues, stakeholders and partners to collaborate on GCcollab)
      Refer to Who can use GCcollab? for more information on who can register.


      Create a GCcollab account through GCmessage

      Visit message.gccollab.ca.


      On the landing page, click Login. This will direct you to a new page where you can register for a new account.


      3. Click the Register link under the login form. 


      This will bring you to a new page where you can register for a GCcollab account. You can follow the steps in GCcollab: How do I create an account?)




      Authorize your GCcollab account


      Visit message.gccollab.ca. 


      On the landing page, click Login. This will direct you to a new page where you can enter your login credentials. 




      In the form fields, enter your email and password, and click Login. This will bring you to a new page when you can authorize GCmessage to use your GCcollab account credentials. 



      4. Click Authorize to start the application! 




      You will only be asked once to authorize GCmessage to use your account once. You will be directed to the GCmessage landing page after you authorize.


      You're ready to use GCmessage!


      Navigate the left sidebar to search users and channels, or edit your profile details. 





    • GCmessage > Getting Started

      GCmessage can be accessed on your mobile device. GCmessage uses the Rocket.Chat app, which is available on Android and iOS.


      Installing the Android Rocket.Chat application


      On your mobile device, access the Google Play Store, or other available app store. 



      Search for the Rocket.Chat application and click the app.




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      GCmessage only works correctly on the Rocket.Chat app. Do NOT install the Rocket.Chat (Experimental) or Rocket.Chat (Legacy) app.


      On the Rocket.Chat store app screen, tap Install. 



      Once the application is downloaded and installed to your device, locate the app on your home or app screen and tap. The app will ask you to sign in to your server. Type in "message.gccollab.ca" and tap Connect.


      A log in screen will appear. Click the OPENID button to log in using your GCcollab account.



      Enter in your GCcollab account credentials and tap Login


      Note: If you don't have a GCcollab account, you can create one by clicking Register. (See: How do I create and account on GCmessage?)

      Tap the hamburger menu in the top-right corner of the screen, and then tap the GCmessage icon.


      You now have GCmessage on your mobile device!


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      After login into the Rocket.Chat app, you will be redirected directly to the GCmessage homepage after tapping the app.

       

      Installing the iOS Rocket.Chat application

      On your mobile device, access the Apple app store


      In the top search bar, type Rocket.Chat and select Rocket.Chat.


      Press the Get icon to install the app on your device. 



      Once installed, locate the app on your device's home screen. Tap the Rocket.Chat app icon to open it. 


      In the Rocklet.Chat app, select Connect to a server. 



      On the next page, type message.gccollab.ca and tap Connect





      Enter in your GCcollab account credentials and tap Login


      Note: If you don't have a GCcollab account, you can create one by clicking Register. (See: How do I create an account on GCmessage?)

      Tap the hamburger menu in the top-right corner of the screen, and then tap the GCmessage icon.


      You now have GCmessage on your mobile device!

    • GCmessage > Getting Started

      Note: GCmessage is a beta version of an instant messaging service. 


      You can change your global notification settings to select the types of notifications you receive. You can also adjust your notification settings for individual channels and groups, as well as direct messages.

       


      At this time, you cannot change notification settings in the phone app; you must use the desktop version of Message.


      Changing Global Notification Settings

      You can enable or disable notifications for your desktop, mobile or email.


      Click your user icon/avatar in the top-left corner.


      Select My Account from the drop-down menu.

      Scroll to the Notifications section. In this section you will see the options to enable/disable notifications for desktop, mobile and email. You can also change which type of notification you receive.



      • Desktop: If allowed by your organization’s firewall, you can enable desktop notifications. You will have to enable them in your browser settings. You can set the notifications you receive to all messages, mentions (default) or disable notifications by selecting nothing.
      • Notification Duration:  Here you can enter a custom amount of time for notifications to appear. 
      • Show Desktop Notifications For:  This will determine what kind of messages will send you a notification on your desktop if enabled. Here you can choose from Default (Mentions), All Messages or Nothing. 
      • Mobile: You can change which notifications you receive in the Push Mobile Notifications for drop-down menu. You can select all messages, mentions (default) or disable notifications by selecting nothing.
      • Email: You can change which notifications you receive by email in the Offline Email Notifications drop-down menu. (Note: You will only be emailed notifications if you are offline/signed out of Message). You either disable notifications or receive notifications for every mention/DM (direct message).


      Click Save Changes at the top of the screen to save your notification settings. 


      Individual channel or Group Settings

      To mute or receive notifications

      From the Channel menu click on the channel or group for which you want to change the notifications settings.



      Click the three vertical dot icon in the top-right corner.



      Select Notifications Preferences in the drop-down menu.



      Click the first switch to either mute all notifications, or to receive alerts. (Note: This setting will only apply to the current channel or group).


      In this menu you can also choose if you want to receive notifications for @all and @here mentions, display the counter badge, and settings for desktop, mobile or email. Note that all of these settings will only apply to that specific channel. 


      Click Save.






    • GCmessage > Getting Started

      Your username and avatar are important to keep updated! Having both a username and an avatar help other users on the site to find you. Most users on GCmessage keep their username as their full name (first and last) and sometimes include their organizations name or acronym in brackets (i.e. (TBS)).


      Boite de notification
      At this time, Android users are not able to edit their GCmessage profile through the Rocket.Chat mobile app. Edits to your profile can be made on iOS devices and on the web app.


      Finding your profile settings

      1. To find your profile settings, locate the profile icon/image in the left sidebar. 


      2. Click My Account to access profile and account settings. This will bring you to a new window where you can access your account preferences, profile details, and security options.


      3. Click Profile in the left sidebar to open profile details. 


      Changing your display name and username


      Your username is what people would type to @ mention you or invite you to channels. Your display name is what would appear across the application in sidebars, search results, and other places. 


      Your username can be changed in the Username field. It is best to keep a simple username so that it is easy for other users to mention you. firstname.lastname is a recommended format for usernames. 



      Your display name can be changed in the Name field. This name is a bit more customizable and can be whatever you want. It is recommended to have your username as Firstname Lastname (DEPT), however users with longer names may wish to use nicknames or skip the department acronym. 




      Changing your avatar


      Your avatar is the main visual that identifies you on GCmessage. Adding your picture to your profile avatar will help other users identify you and recognize you in conversations. 


      1. Choose one of the icons beside your current photo. You can revert to the default initials icon, upload an image from your computer, or call an image from a URL. 


      2. If you choose to upload an image, a new dialog window will appear. Search through your computer files to find the image you wish to use and click Open

      Your new profile image will now appear! 

      Changing your email and password


      You can change your email and password from your account profile page. It is beneficial to keep your email up-to-date to help with login and password recovery. 


      You can change your email or password using the fields at the bottom of the panel. 



      Saving changes


      Click the Save Changes button the top right to save your profile details!



      Congratulations! You now have an updated profile. You avatar and username will now appear across the application. 

    • GCmessage > Getting Started

      There are several options available when writing messages in channels or in direct messages! Beyond just basic text messages, GCmessage provides additional functionality:


      Sending text


      1. Type your message in the dialogue box at the bottom of the screen. 



      2. Press Enter or click the Send button (paper airplane) to send your message. 


      Note: If you want to add breaks in your text, you can press the SHIFT + ENTER on your keyboard to go to the next line. 


      Sending files


      You can send files in channels and or direct message. 


      1. Click the plus (+) icon in the dialogue box. 


      2. Under the sub-heading Add files from, click Computer to open your file explorer. 



      3. Find the desired file on your hard drive and click Open. 




      3. You can rename the file and add a file description. Once you have filled out the desired fields, click Send


      Congratulations! You have now sent your file. The user in the channel or direct message where you uploaded the file can now download or search for the file. 



      Adding emojis


      You can add emojis to any of your messages. 


      1. Click the Emoji icon in the dialogue box. 


      2. Once you've found the emoji you would like to add, click it to add it to your message. 


      Emojis can be added anywhere in your text message. 






      Note: You can also add emojis to your message by typing ":" in the dialogue box then typing the name of the emoji. A pop-up with autocomplete options will appear as you type. 



      Once you send your message as usual, your emoji will appear! 



      @ mentions


      You can user @ mentions to let someone know you are talking about them or to them, to notify them of a specific message, or to draw their attention to a specific conversation. 


      1. In the dialogue box, type "@" and select who you want to mention. You have the option to mention: 

      • all users in the channel; 
      • all active users in the channel; or 
      • an individual user.

      To mention an individual user, type the user's name and a list of users will appear with name suggestions. You an mention multiple users in one text.  



      For more details on how to interact with messages, see: What options are available for interacting with existing messages? 







    • GCmessage > Getting Started

      Direct messages are private, one-on-one conversations between yourself and another user. These messages are only accessible and viewable to the two users participating in the exchange. 


      Starting a direct message using search


      You can start a direct message conversation with another user by searching for them. 


      1. Click on the search icon in the left sidebar. 


      2. Type the name of the person with whom you want to send have a direct message conversation. A drop down list will appear with user name.


      3. Click on the name of the user you wish to message. A new page will open in the application. You can then start a direct message! 



      Note: You can see the list of users with who you had direct message conversations in the left sidebar under Direct Messages



      Starting a direct message from a channel


      If you are part of a public channel or private channel you can start a direct message with another user in the channel. This may be useful if you are in a channel and want to contact a user who just shared some information. 


      1. Select the channel from the left sidebar. 



      2. a) Click on the name name of the person you want to contact directly. 

      OR


      2. b) Click on the Members List icon in the top right corner of the screen. 



      The name of the user with whom you wish to connect from the members list. You can filter the list of members to search for "all users" or only those who are "online".  


      Click on the name of the user you want to message directly.



      3. Click Conversation to start a direct message. 



      4. Use the dialogue box to start the direct message! 


    • GCmessage > Getting Started

      Private channels are useful for closed conversation between team of project team members. They can only be joined by invitation and are only visible to their members, therefore cannot be searched in the main directory. Administrators, channel owners, channel moderators and channel members can invite others to join the private channel. 


      1. Click on the Create a new channel icon (located in the top right of the left sidebar) to create a new private group.



      2. Adjust the settings for new channel. To make the channel private, switch on the setting for Private Channel (the button will turn green). 



      3. Add a name for your channel and invite users. Note: new users can always be added later.




      4. Click Create to save your group settings. 



      Congratulations! You have now created a private channel. This group will appear in your GCmessage sidebar under Private GroupsYou can now start chatting with members of the channel. 



    • GCmessage > Getting Started

      Users can search and join any public channels, without requiring permissions from an administrator, channel owner or moderator. Private channels (private groups) can only be joined by invitation and are not searchable to users who are not already a member. 


      When a user joins a channel, they can read all the information previously shared by channel members. 


      Joining a channel using the search bar

      1. Click the Search icon in the left sidebar to search for a public channel. All public channels will appear in search.


      2. Once the search bar opens, type in a name or topic to look for a channel. Channels are indicated by a "#" before the name. 


      3. Click the channel you want to join. This will open the channel in the main application window where you can see a preview of the channel and scroll through previous messages.


      4. If you wish to join the channel, click Join at the bottom of the page. 



      Congratulations! You have now joined the public channel. You can now participate and start sending messages. This channel will now appear in the left sidebar under Channels



      Joining a channel using the Directory


      This is an alternative to the method above. 


      If you don't know the exact name of the channel you wish to join, or you want to browse through available channels, the Directory may be useful. All public channels are listed in the Directory and can be browsed via search or various filters. 


      1. Locate the Directory icon in the left sidebar. This will open the Directory panel in the main application window.



      2. Use the search bar to find a channel, filter using the table headers, or simply scroll to browse through channels. Note: Make sure that the tab on the top is set to Channels.



      3. Click the channel name to open it in the main application window. This will open the channel in the main application window where you can see a preview of the channel and scroll through previous messages. 


       4. If you wish to join the channel, click Join at the bottom of the page. 

       


      Congratulations! You have now joined the public channel. You can now participate and start sending messages. This channel will now appear in the left sidebar under Channels



    • GCmessage > Getting Started

      Public channels are chat groups that are open to all users on GCmessage. Any user on the application can search and join these channel, without requiring permissions from an administrator, channel owner or moderator. When a user joins a channel, they can read all the information previously shared by channel members. 


      Public channels are usually focused on a particular topic or community that users across departments and teams would want to join. Some example of popular channels include: #oneteamgov, #datastandards, or #cybersecurity


      Public channels are also searchable across the application and appear in the channels directory. 


      1. Click the Create a new channel icon (located in the top right of the left sidebar) to create a new public channel. 



      2. Adjust the settings for new channel. Make sure that the Public Channel is switched off (button will be red). Also make sure that the Read Only Channel and Broadcast Channel options are switched off (red). 



      3. Add a name for your channel and invite users. Note: in public channels, users can also join the channel without requiring an invitation or your approval. 



      Note: If you type a name of a channel that already exists, GCmessage will give you an error. This means that you can find and join the channel with the same name from the Directory!  See:  How do I search for and join existing channels on GCmessage? for more information.


      4. Click Create to save your group settings. 



      Congratulations! You have now created a public channel. This channel will appear in your sidebar under Channels. You can now start chatting with members in the channel. 



    • GCmessage > Getting Started

      Different options are available for existing messages posted in a channel or in a direct message. Various options are available on the messages you posted, and other options are available to interact with messages that other users have posted. 


      Editing messages


      You can edit your message if you sent a message but want to make changes . 


      1. In the chat window, locate your message and hover over it. Click on the ellipses to show your message options. 



      2. In the message options click Edit


      3. The message will now appear in your dialogue box. You can edit the message by composing it as usual. Then press Enter or the Send icon (paper airplane) to update the message. 



      Your message has now been edited!



      Adding a reply

      You can reply to messages that other users already sent in the channel. 


      1. In the chat window, locate the message and hover over it. Click on the ellipses to show message options.



      2. In the message options click Reply


      3. The message will now be referenced above the dialogue box. Type your reply the same way you would write a normal message, then hit Enter or click the Send icon (paper airplane)

       Your reply, along with the original message, will now appear in the chat window! 


      Starred messages

      You can add stars to individual messages. Adding a star to a message can be used at a later time to populates a list that retrieves all the messages you've starred. This makes it easier to find and reference messages at a later date. 


      Adding a starred message


      1. In the chat window, locate the message and hover over it. Click on the ellipses to show message options.



      2. In the message options click Star Message. 



      The message is now starred!


      Remove a starred message

      1. To remove the star, follow the same instructions but click Remove Star





      Referencing your starred messages


      1. To retrieve starred messages, click the ellipses in the top right of the main application panel to show channel options. 


      2. In the channel options, click Starred Messages



      This will open a new drawer that will retrieve all your starred messages within the channel. 




      Adding reactions to messages

      You can add reactions to individual messages. Reactions are mini-emojis that appear underneath a specific message. Reactions are a great way to interact with a message without needing to add another message or notification to the channel. 


      1. To add a reaction to a message, locate the message and hover over it. Click on the +emoji icon. This will trigger a pop-up window similar to the emojis window in your dialogue box. 



      2. Search or browse through the available emojis. Click on the desired emoji to add a reaction to the message. 



      You have now added a reaction to the message! You can react multiple times to the same message. 


    Back to knowledge base categories
    • GCcollab - Help Content > Getting Started
      1. In your browser, go to https://gccollab.ca/splash/
      2. After selecting your language of choice on the screen, select Register on the next screen.
      3. On this screen, you will be asked to fill out a registration form. 
      4. After completing the registration form (including all mandatory fields) and clicking on Register, you must wait to confirm your account with a validation email before you are able to log in and use GCcollab.
      5. Once you receive the validation email, click the validation link provided in the email – do not reply to the email.
      6. Once you have validated your account - you can now login to GCcollab.


      Boite de notification

      Please note: If you have received an "invalid email notice" or an error reading "This email address has already been registered", please contact the GCcollab Help Desk.



      Tip: when logging in to your GCcollab account, you may use your system generated username or email interchangeably.


    • GCcollab - Help Content > Getting Started

      Main Navigation Bar

      The Main Navigation Bar is found near the top of every page you visit on GCcollab. It gives you quick access to key features:



      Home

      The Home page includes:
      • An image carousel of items on GCcollab that may be of interest to you.
      • An events window, highlighting events of interest to the GCcollab audience The latest Wire posts.
      • News Feed, which provides a snapshot of the latest activity that is happening amongst your connections (your colleagues, groups you are a member of, etc.).

      Communities

      Communities are a great way to start finding the thematic groups you may wish to join and colleagues you can connect with to start building your professional network. The content is shared in real-time simply filtering materials using their tags.

      The Wire

      The Wire is a microblogging platform within GCcollab  with a 250 character limit similar to Twitter. You can share content including text, images and gifs and links, for everyone to consult (e.g. open events, announcements, articles, images, gifs, etc.). Although The Wire publishes content that is GCcollab-wide, sharing content on The Wire from a closed group means only group members within the group can view the content.

      Groups

      Groups are a great way to share information and interact with people who have your passion for an interest, topic or organization!  

      Activity

      Activity allows you to filter through all activity on GCcollab by who is involved (all users, your activity, or the activity of your colleagues)).

      Career
      Jobs Marketplace

      The GCcollab Jobs Marketplace is an information dissemination and matching platform intended to help those post or seek various opportunities.

      Opportunities Platform

      These are short-term voluntary and task-based opportunities for GCcollab users to showcase their skills and build networks outside of their daily work activities, and for managers who need support for a project that requires specific knowledge or skill sets.

      jobs.gc.ca

      This Government of Canada website allows you to create an account to facilitate your own job search.

      More
      Blogs

      Blogs allow you to express yourself to other GCcollab users. You can also see "Most liked" blogs

      Bookmarks

      A collection of your and other users' favourite webpages. This is a great way to share online resources.

      Contact / Feedback

      This allows you to reach out to the GCcollab to seek technical support, provide feedback or make suggestions. For general questions, users are encouraged to ask the community in the GCcollab Café group

      Dashboard

      The dashboard acts as your personalized window into GCcollab. It allows you to select which widgets you would like to appear on this page and what order they should be in.


      Docs


      Docs allows you to create, draft and edit documents and spreadsheets  with other users in real-time.
      Event Calendar
       
      This allows you to post your events in a Group calendar or site-wide calendar. This tool can be useful in promoting your events!

      Files

      You have the ability to upload files of various types including photos, Word documents, audio files, videos, PDFs and more!

      Images

      You can see all the photos uploaded to GCcollab.

      Members

      Search for and connect here with other members on GCcollab.

      Polls

      You can create or participate in polls. This feature is great for group decision-making.


      Profile Card

      Located on the top right corner of each GCcollab page, just above the navigation bar, is your photo icon or default silhouette

      (Adding your photo is highly recommended! Don't be a boring grey sihouette!).


      Clicking on your icon will give you the option to personalize some settings:


      The Profile Card will appear and you will see: 

      • My profile: Your profile gives other users an idea of who you are. You can add information about yourself such as: education, skills and experiences to help establish connections with other GCcollab users.
      • Account Settings: Your account settings allow you to make changes such as change your password, preferred language, notification settings, your preferred landing page and more.
      • Log out: This allows you to sign out of your account. 



    • GCcollab - Help Content > Getting Started

      GCcollab is about making connections and building your network. When you connect with academics, public servants and other professionals, you are sharing more knowledge and insight with those of common professional and academic interests. Have a question? Ask someone on GCcollab. Want to know about upcoming events in your area? You can find out this information on GCcollab as well. In other words, your connections on GCcollab can help accelerate your professional and academic development.


      To best collaborate and use GCcollab, it is crucial that you complete your profile. Make it easier for people to find you and learn about you by including your picture, name and location. Be sure to add a summary of your education, skills, and experience. To help you complete your profile, you can pull your information from LinkedIn using the 'Sync Profile' option.


      GCcollab profile example



      This is an example of a complete profile with a profile strength of 100%.



      Please add a picture to your profile. If you aren't comfortable adding a photograph of yourself, add an image that identifies you, and make sure it is a photo that you have the rights to use. 


      Profile Completeness

      Your GCconnex profile shows your Profile Strength as a percentage. It can be found on the right side of your personal profile page.


      Click on See details to view the details of the level of completeness of the following sections: 

      • Basic profile
      • Skills
      • Education
      • Work experience



    • GCcollab - Help Content > Getting Started
      1. Log in to GCcollab.
      2. Click on your profile icon (located at the top right corner).
      3. Your profile card will appear.
      4. Click My Profile to access your GCcollab profile.


    • GCcollab - Help Content > Getting Started

      Once in your profile, click the Edit button located beside each of the sub-headings. Remember to click Save after editing each section.

      Your basic profile can include your contact information and links to your presence on some of the most popular social media platforms.


      Profile Tab

      On your profile, underneath the Basic Profile and Avatar, there are seven tabs that link your colleagues to information about you. The default tab is the one for Profile.  The Profile Tab is the part of your profile where you can let your colleagues learn more about who you are, your current job and other social media tools to find out more about you.


      About Me

      The first section within the tab allows you to write a paragraph about yourself. You can display a bit of your personality here, by talking about your hobbies and interests.


      Education

      The education section provides small windows of information that relate to diplomas, degrees, or certificates you have earned. You can input where you studied, for how long, and what your area of expertise is. This feature can be used for networking purposes, or even finding old classmates.


      Work Experience

      The work experience section is similar in functionality to the education section. Users can input previous job titles, employers, and describe the aspects of their work. This feature can be used for networking purposes, or even finding old colleagues. 


      Skills

      The new skills section allows users to input various skills they believe to hold (up until a maximum number of fifteen) colleagues of the user can endorse their colleagues for skills they have seen displayed, giving each skill credibility and a recommendation.


      Opt In

      The Opt In section highlights the career and developmental opportunities you offer or are seeking. This is information based on your input in the Opportunity Platform within GCcollab.


      Portfolio Tab

      The Portfolio Tab allows users to upload various projects, such as documents or even infographics,to display the various expertise of the user. This can provide a visual and practical aspect to your profile - potentially drawing in future employers interested in your skills!


      Widgets Tab

      In this tab, you can customize which widgets you want visible, where on your profile they should be, and how much they will display. For example, you could choose to show your Activity, Colleagues, Groups, Bookmarks, or maybe you want to show Colleagues only. Your GCcollab profile reflects you! 

    • GCcollab - Help Content > Getting Started


      Please add a picture (also called an avatar) to your profile. While it is preferable to show GCcollab users who you are, if you aren’t comfortable adding a photograph of yourself, add an icon that identifies you (make sure it is a photo that you have the rights to use!) To do this:

      1. Click on your profile icon at the top right of the page.
      2. Click My Profile.
      3. From your profile page, there are two methods to get to the same screen. Either click on your avatar (this will be a grey silhouette if you haven't added a photo yet),  OR click Edit on your profile tab, which brings you to the Edit Basic Profile screen.
      4. Click Edit Avatar
      5. On the next screen, click Browse choose a file from your computer, then click Upload.

        • If you need to, use the avatar cropping tool to make sure the image is cropped to your preference.

        • Depending on your group membership, you may be able to add a badge to your profile.



      6. Remember to click Create your avatar (at the bottom of the page) before exiting Edit avatar.

    • GCcollab - Help Content > Getting Started

      To join a group on GCcollab, you need to register for an account and log in. From there, find a group that meets your interests. 


      How to find a group

      There are several ways to find the group you’re looking for. Find groups using the Groups tab.

      1. Click Groups in the menu at the top of the page.
      2. In the Search for groups box, enter your keyword(s) and click Go.
      3. Or, you can click one of the tabs to browse groups in the following categories:
        • Newest: A list of groups newly created groups.
        • My Groups: A list of groups you are a member of.
        • Groups I own: A list of groups that you own.
        • Popular: A list of groups with the most members.
        • More:
          • Alphabetical: All groups on GCcollab in alphabetical order.
          • Invitations: A list of groups you have been invited to with any pending invitations.
          • Open: A list of groups that are open for membership.
          • Closed: A list of groups that require approval for membership.



      Find groups using a colleague's profile page

      Browsing the profiles of colleagues who have similar interests, skill sets, or job duties can help you find groups that you might want to join. To find groups from a colleague's profile:

      1. Go to your profile page and select View All Colleagues (located in the My Colleagues box).
      2. Click on the name of the colleague whose profile page you would like to view.
      3. On their profile, look for their Groups widget. (If you cannot see the Group membership widget, your colleague may have hidden this information from his or her profile page).
        • This will list some of the groups your colleague is a member of.
        • Click View All Groups to see all of the groups your colleague is a member of.



    • GCcollab - Help Content > Getting Started

      The Dashboard lets you track the activity and content on GCcollab that most interests you. This is not the same as your profile - your profile is meant to be viewed by others, where your Dashboard is a space for you to customize to meet your needs.


      Customizing your Dashboard

      1. Access your Dashboard by going to More in the navigation menu and click on Dashboard.
      2. Add or remove widgets from your dashboard by selecting Add widgets. Note: For more information on how to configure widgets, see the How do I configure Widgets tutorial.
      3. You may arrange the widgets by dragging and dropping them.



      Setting your Dashboard as your Landing page


      When you log in to GCcollab, you can choose to have your landing page feature your Home page or your Dashboard. To set your landing page:

      1. Click on your profile icon. From profile card, select Account Settings.
      2. Scroll to the bottom of the page, you will see a menu called Set Landing Page.
      3.  Use the drop down menu to choose between Home or Dashboard.
      4. Set your preference by selecting Save.


      Tip: Please note that we do offer accessibility functions. Different items on the page, such as widgets, may be selected with the Tab key. You may select a highlighted item with the Enter key. Widgets, in particular, may be moved using the arrow keys once selected.

    • GCcollab - Help Content > Getting Started

      Using the main Search bar (top right)

      The Search bar on the top of GCcollab searches the entire site. Type in any keywords and click the search icon or press enter. This will bring you to a new page with your search results. 


      Search results will be sorted into categories based on different functions in GCcollab.





      Using group search

      On the Groups page you can search for specific groups on GCcollab:

      1. Click Groups on the top navigation bar. 
      2. Locate the Search for Groups box. 
      3. Type in keywords.
      4. Click Go.


      Note: Because this search uses the GCcollab database and is tailored to your account, only open groups and closed groups that you are a member of will appear in the results. 


      Using search on the Opportunities Platform


      On the GCcollab Opportunities Platform, you can search for specific opportunities:


      1. Locate the Search box on top of the opportunity listings.
      2. Type in your keywords and click Search

      OR

      1. Click Advanced Search 
      2. Add your criteria using the drop-down menus
      3. Type in your keywords or select a drop-down item for each criteria. 
      4. When all your desired criteria are filled in, click Search. 



    • GCcollab - Help Content > Getting Started

      How to join a group

      Find a group you would like to join. Click on the name of the group to view the group profile and information.

      • If you are viewing an open group, click Join Group to join the group.
      • If you are viewing a closed group, click Request membership to send a membership request to the group administrator. If the group administrator approves your request, you will then become a member of the group instantly.

      How to join a sub-group

      Sub-groups are groups that exist within another "parent group". In order to join a sub-group, you must first become a member of the "parent group".


      notice box
      Some sub-groups may be closed although the group you are a part of is open. In these cases, you must request to join the sub-group.



      Accept an invitation to join a group

      If you've received an invitation to join a group, you can find this invitation on the Groups page:

      1. Click on the Groups tab
      2. From the More option, click on Invitations. 
      3. Click Accept or Decline on the group invitation. 


      Join a group using information received in an email

      If you receive an email invitation to join a GCcollab group, there are two ways to accept the invitation depending on the email you receive:


      Method 1 (notification email)

      1. Click the invitation link in the email to be brought to the Invitations page.
      2. Accept or Decline the group invitation.


      Method 2 (invitation email)

      When you're invited by email to join a group on GCcollab (and you don't have a GCcollab account) you can create your GCcollab account using the Registration link provided in the email invitation. By using this link, you will create your account and be automatically added to the group.  


      If you decide to register at a later time using the Registration form on GCcollab, or if you are already a GCcollab member, you can join the group by using the code provided to you in the email invitation.  


      1. Have the email invitation open in another window.
      2. Locate the invitation code 
      3. Login to GCcollab
      4. Click on the Groups tab
      5. From the More option, click on Invitations. 
      6. Scroll down to the bottom of the Group invitations page to the section Group invitation by e-mail
      7. Enter the invitation code in the field and click Submit.


    Back to knowledge base categories
    • GCcollab - Help Content > Content Management

      GCcollab allows you to choose how you would like to see activity with several options to find what matches your interest.


      Filtering activity by community

      The Communities tab in the main navigation bar is a way to find thematically identified content based on the tags provided by the author. From there users are encouraged to find colleagues and groups with similar interests.


      Filtering activity by its author

      1. Select Activity in GCcollab’s main navigation bar.

      2. Choose between three tabs:

        • All: This is selected by default. It shows all activity on GCcollab.
        • Mine: This shows all of your activity on GCcollab.
        • My Colleagues: This will show you activity of your colleagues..the five tabs: all, mine, colleagues, my department, other departments

      Filtering activity by its type


      GCcollab allows you to choose the type of activity you would like to see.

      1. Select Activity  located in GCcollab's main navigation bar.
      2. Use the drop-down menu under Filter Activity to select the type of content you would like to view, i.e. Show Wire posts.

       drop down menu showing activity filters


    • GCcollab - Help Content > Content Management


      The Wire is a microblogging feature similar to Twitter. Using 250 characters you can share content, including images and gifs, for everyone on GCcollab to read, consult and use. Great examples of Wire posts include open events, announcements, call-outs for information, or promoting a GCcollab group or resource.



      How to view the Wire


      1. Click The Wire on the main navigation bar.where to find the wire on the main navigation bar


      2. Use tabs (All, My Colleagues, Mine, Search) to filter the content of the Wire.




      How to create a Wire post

      1. Click the Wire on the main navigation bar.
      2. Insert text into text box under Create a Wire Post (Note: Remaining character limit is shown).
      3. Click Post


      You can add hashtags, @mentions, and images and gifs to your post:

      • To add a hashtag, type # followed by your keywords without spaces




      • To @mention another user type "@" followed by their name or username. Their name should appear in a drop-down list, which you can click on. The user will be notified that you mentioned them.




      • To add an image or gif, either drag and drop a file from your computer into the text box, or click attach image under the text box to choose and upload the image file. 
        • The image or gif you selected should appear under the text box before you post, and you can click remove image if you wish to select a different image.  
        • You may only post one image or gif per Wire post.




      How to reply to a Wire post


      1. Locate the post you wish you respond to.
      2. Click Reply and a pop-up box will appear.
      3. Insert text into text box under Create a Wire Post (Note: Remaining character limit is shown).
      4. Click Reply.


      How to view Wire posts written by a specific user


      1. Click on user's profile.

      2. Click on the Wire posts, under the More tab on their main profile page.



      How to view Wire threads


      1. To view the whole conversation between users, locate the desired Wire post.

      2. Click Thread below the post (Note: This option will only appear if a reply has been made on the post or if you are viewing a reply to a post).




      How to share content on the Wire


      You can share messages from the Wire (as well as other GCcollab content) with your GCcollab colleagues on the Wire.

      1. Locate the Wire post you want to share.

      2. Click the share icon.




              3. Insert desired text into text box under Create a Wire Post to comment on the content (Note: remaining character limit is shown).




                  4. Click Post.

    • GCcollab - Help Content > Content Management


      How to write a GCcollab-wide blog

      On GCcollab, you can create and post blogs for both group and GCcollab-wide access. See below to first learn how to post a standard GCcollab-wide blog post and later a group blog.


      where to find the blogs button in the navigation bar

      1. Select Blogs under the More tab from the main menu at the top of the page.

      2. Select Add blog post from the main body of the page.

      3. Here you will be prompted to fill out information concerning your blog post (see below for more details).

      4. Click Publish to finish.


      Tip: Please note that you are able to preview how your blog post will look before publishing by selecting Preview


      How to write a group blog post

      If you are a member of a group, you can create blog posts within your group. These blogs are made much the same way as GCcollab-wide blogs except they must be created from the main page of the group you wish to post in. Some groups may not allow blogs but this at the decision of the group owner.

      Open groups and Closed groups may also affect the privacy of your blog:

      • Open groups have similar privacy settings as those of regular blogs with the exception of an extra privacy setting to restrict access to group members only.
      • Blogs posted to Closed groups will usually have some privacy flexibility in accordance with group privacy settings made by the group's owner.


      How to set the Blog details


      Title: Enter a catchy title for your blog (in either one or both official languages).


      Excerpt: Provide a brief summary about the blog.


      Body: Your blog is entered here. You will also be given editing options for your blog text.


      Tags: Essentially, they are keywords that reflect the purpose of your blog and are used to help users find your blog when conducting searches.

      • Separate each tag with a comma and space
      • Tags should be words or short phrases people will likely search when looking for a blog like yours
      • While either English or French tags are accepted, you’re encouraged to provide your tags bilingually in order for as many people as possible to be able to find your blog


      Comments: This is where you can choose whether you would like to allow other GCcollab users to comment on your blog. As GCcollab is a platform intended to support collaboration, this option is enabled by default.


      Access: This sets the access level of your blog. You can limit your blog post viewable to:.

      • Only me: Only you can see this content – no other GCcollab user can view this content
      • My Colleagues on GCcollab only: Only the GCcollab members you added as your colleagues can see this content
      • Users logged in to GCcollab only: Anyone with a GCcollab account can see this content while logged in.
      • Status: You can also choose between publishing your blog or saving it as a draft here.



    • GCcollab - Help Content > Content Management

      You can embed images into your blog posts in through two different ways: posting an image from online or posting an image saved on your computer.


      How to post an image from the web

      There are two ways to embed an image in a blog post after you find the image online: through the image's address or by copying the image.        

      Embedding images using the image's address

      1. Find the image you want to use online.
      2. Right click the image and click Copy image address.
      3. In your blog creator, click the Image button.

      4. Paste the image address you copied into the URL text field.

      5. You should see a preview of the image you are embedding. Click OK. (Tip: You can edit things like the size or alignment in this window).

      6. The image should now appear according to your specifications in the blog post.

      Embedding images by copying

      1. Find the image you want to add to your blog post online.
      2. Right click on the image and click Copy image.
      3. In the blog creator click ctrl-v in the text box to paste the image.
      4. You can edit the image in the image properties window if you choose. Select the image you want to alter.
      5. Click the image button.  
      6. In the image properties window, change or add the proprieties you wish to change. Click Save. 

       

      How to embed an image from your computer

      To add an image from your computer, you must first upload it to GCcollab. There are two ways of doing this, in the blog post itself or through your profile portal.


      How to upload an image in a blog post

      1. Click Embed content.
      2. In the window that opens, click Upload a file.
      3. Click Choose File and locate the image you wish to upload.
      4. Type in the title of the image. (Note: You must title the image to upload it).                                                                                                                                                                                                                                                  (Tip: You can add a description to the image, tag, select a folder and control access for the image from this window. None of these options are necessary to change, but they do allow you greater control of your image).
      5. Scroll down in the window and click Upload.
      6. Select the image you want to embed from the list of files.
      7. The image should now be embedded in your blog.

      (Tip: The images you upload will remain in your GCcollab files so you do not need to upload them again).


      How to add images with photo albums

      If you aren't currently writing a blog post, you may want to upload images to a photo album to use later. Once uploaded in an album there are two ways of embedding the image in your blog: by using the image's address or by copying the image.


      To create a photo album:

      1. Navigate to your profile page.
      2. Click on the More tab which will open a drop down menu. Click Photo Albums.

      3. Click Create Album.
      4. Give your album a title and select who can access the album. (Tip: You can also include tags and a description. While this is not necessary it will make your album easier to find).
      5. Click Save.
      6. This will bring you to the album. Click Upload images to this album. 
      7. Click Choose File and locate the image you wish to upload. (Note: You can upload up to 10 images at one time).
      8. Click Upload images.
      9. Give your image(s) a title. (Tip: While not necessary, adding tags will make your image easier to find and captions will provide a description for your image). 
      10. Click Save.

      Embedding images using the image's address

      1. When you want to add the image to the blog post, right-click on the image in the album and click Copy image address.
      2. In your blog creator, click the Image button.
      3. Paste the image address you copied into the URL text field.
      4. You should see a preview of the image you are embedding. Click OK. (Tip: You can edit things like the size or alignment in this window).
      5. The image should now appear according to your specifications in the blog post.

      Embedding images by copying

      1.  When you want to add the image to your blog post, right click on the image in your album and click Copy image.
      2. In the blog creator click ctrl-v in the text box to paste the image.
      3. You can edit the image in the image properties window if you choose. Select the image you want to alter.
      4. Click the image button.          
      5. In the image properties window, change or add the proprieties you wish to change. Click Save. 



    • GCcollab - Help Content > Content Management

      GCcollab bookmarks are shortcuts to online content such as websites and files. Bookmarks can be shared both outside or inside GCcollab groups.


      How to create bookmarks

      1. Click More on the main navigation bar.

      2.  Select Bookmarks from the drop-down list.where to find the bookmarks button in the navigation bar
      3. Click the Add a bookmark button to add a new bookmark.

        the add a bookmark button


      4. In the Title box, enter the name of your bookmark.

      5. In the Address of the bookmark, enter the web URL of your bookmark.

      6. In the Description box, briefly explain what your bookmark is about.

      7. In the Tags box, enter some keywords that would describe your bookmark.

      8. For Access, select either:

        • Only me: Only you can see this content – no other GCcollab user can view this content.
        • My Colleagues on GCcollab only: Only the GCcollab members you have added as your colleagues on GCcollab can see this content.
        • Users logged in to GCcollab only: Anyone with a GCcollab account can see this content while logged in.

      Add Description.JPG

          9.    Click Add Bookmark 


      How to view bookmarks

      1. Click More on the main navigation bar.
      2. Select Bookmarks from the drop-down list. From this page, you can view All site bookmarks. Use the filters to sort the bookmarks based on who created the bookmark: All, Mine, and Colleagues.
        • All: displays the bookmarks from all GCcollab users with the most recently posted listed at the top.
        • Mine: displays the bookmarks that you have added on GCcollab.
        • Colleagues: displays the bookmarks that your colleagues have added.
    • GCcollab - Help Content > Content Management

      The message board is a widget that lets users put a message board on their profile. Other users can post messages that will appear on the message board. You can then reply directly to any message and view the history between yourself and the person posting the message.


      How to set up a message board in your profile

      1. Click on your profile icon in the top right.
        1. User menu.JPG
      2.  Click on My Profile.
      3.  Go to the Widgets tab and click on Add widgets.


        1. the "add widgets" button under the widgets tab of a user profile
      4.  Scroll down until you see Message board then click on Add widget.
        1. adding the message board widget
        2.  Close the window.
        3. You see a message board appear in your profile. 


      How to use the message board

      1. Go to the profile of the GCcollab member.

      2. Switch to the Widgets tab.

      3. Locate the Message board widget.

      4. Type in your message in the blank space.

      5. Click on Post when finished.

        1. posting a message


      6. You will see your message posted.

    • GCcollab - Help Content > Content Management


      This feature gives users the ability to create or participate in polls. It is great for group decision-making. You can create a poll on your personal user profile (see also tutorial on how to create a user profile) or in a group (see also tutorial on how to create a group on GCcollab). You can also view the results of any poll.


      How to create a poll

      1. Click More on user profile navigation bar or on the group tab menu.

      2. Click Polls found on the drop-down menu.

      3. Click New Poll and a new page will appear.

      4. Input desired poll question below Poll question. Create more choices by clicking Add response choice button. It is found under Response choices. You have the ability to add as many response choices as you want.

      5. To delete a choice, click the trashcan icon found on the right of each response.

      6. Add Tags to make your new poll searchable.

      7. Adjust Access settings.

        • Only me: Only you can see this content – no other GCcollab user can view this content.
        • My Colleagues on GCcollab only: Only the GCcollab members you have added as your colleagues on GCcollab can see this content.
        • Users logged in to GCcollab only: Anyone with a GCcollab account can see this content while logged in.
      8. Click Save.


      How to manage a poll


      Now that a poll has been created, you can complete the following actions using the given icons:

      • Edit (option only available on a poll you have created)
      • Delete (option only available on a poll you have created)
      • Share
      • Like

      Options after a poll is created


    • GCcollab - Help Content > Content Management
      1. Click More in the top right corner, you will see a drop-down menu.

      2. Click Images.

        1. Images0.PNG
      3. Click on one of these tabs:

        • All: displays all images uploaded on GCcollab.

        • Mine: displays images you have uploaded.

        • Colleagues: displays images uploaded by your colleagues.


    • GCcollab - Help Content > Content Management

      In GCcollab, you can upload a wide variety of content types including photos, documents, audio files, videos, PDFs and more. This can be done within a group or made available GCcollab-wide.



      notice box

      To ensure a smooth upload of your files to GCcollab, it is recommended that you do not exceed 10 uploads at a time.


      Where to find Files in GCcollab


      GCcollab-wide

      1. In GCcollab's top navigation bar, click More in the top right corner that will open up a drop-down menu.

      2. Select Files from this drop-down menu.where to find the files button in the navigation bar

      Below the page title All site files, there are three tabs including:


      The files tabs: all, mine, colleagues


      • All: displays all files that exist on GCcollab, and is the default display.

      • Mine: displays all the files or file folders that you may have previously uploaded.

      • Colleagues: displays all the files or file folders that your colleagues have uploaded.

      In a Group

      1. Go to your Group's main page. 
      2. Click on Files.Where to find the files tab

      Creating file folders

      You can organize the files you upload by creating folders and subfolders.  

      1.  In Files page, go to the Mine tab or in a Group, click on Upload a file.
      2.  Click on New file folder.

        the new file folder button


      3. A window will pop up where you are to provide the following information:

        • Title: the name of the folder that you are creating

        • Description: a general description of the content in the folder

        • Select a parent folder: Select the folder location. It will be Main folder by default but you may be able to choose another folder.

        • Access: the folder access settings.

      4. Hit Save. Now your folder is created.


      Uploading a file


      GCcollab can store different types of content, including photos, documents, audio files, videos, PDFs and more. 


      1.  Click on the Upload a file button. 

        the upload a file button


      2.  Select between:
        • Single file to upload one file. 
        • Multi file to upload several files at once.
        • Zip file to upload a zipped file.the file upload form
      3. Click Choose File or Browse (this is dependent on the browser you are using) to locate the file.

      4. Enter the Title.

      5. Enter the Description of the file.

      6. Enter Tags. These are optional but highly encouraged.

      7. Select a parent folder or use the default. This is where the file will be found.

      8. Set Access.

      9. Click Upload

      Now your file has been uploaded in the folder specified. 


      Uploading a video

      It is important to note that the video size should not exceed 1GB. While GCcollab does not have video player functionality, users can upload video file types.

      Accepted video formats:

      • .SWF: Shockwave Flash Movie
      • .FLV Flash video File
      • .MPG Moving picture Group
      • .WMV Windows Media Video File

      Tip: You could always use another video repository and paste the URL . It allows for private videos where the "viewer" would require the URL and password to view the video, or you can add a bookmark to videos available on the internet.


      Access Settings

      You can set the access you need for the files you upload; this can be distinct from the settings for the group itself.

      • Users logged in: This is selected by default.  This setting will allow anyone on GCcollab to open and view the file.
      • Only me: Only you can see this file on GCcollab.
      • Group: The file can only be viewed by members of the group.
      • My colleagues: This will your GCcollab colleagues to see all the files you have uploaded to GCcollab.



    • GCcollab - Help Content > Content Management


      notice box Note: Once deleted, the content cannot be restored


      1. Go to the specific content you have posted on GCcollab that you wish to delete.

      2. Locate and click on the trashcan icon. Your content has now been removed.


        the delete or trash can icon


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    Collaboration and Networking

    • GCcollab - Help Content > Collaboration and Networking


      Clicking Like below a post on GCcollab is an easy way to let people know that you enjoy it without leaving a comment. Like a comment, and it will be visible below the post.


      How to Like


      Click the thumbs-up icon. You have now ‘liked’ the post.


      How to cancel your Like (or un-Like)


      Click the thumbs-up icon. Your Like is now removed from the post. 


      This is only to cancel your existing Like on a post. You cannot dislike or show your disapproval for a post. 



    • GCcollab - Help Content > Collaboration and Networking

      How to add a colleague

      Having colleagues on GCcollab allows you to view or be notified of their GCcollab activities, and easily communicate with them.


      Method 1

      1. Go to the profile page of the user you wish to add as a colleague.

      2. Click Add Colleague.

      3. Being colleagues is available by reciprocal agreement. You will have to wait until they approve your request.

      Method 2

      1. When browsing GCcollab, click on the profile icon of the member you wish to add as a colleague. You can see their profile icon via many GCcollab functions, such as the Wire, Activity, and postings in Groups.
      2. Hover over the profile icon until you see a triangle at the bottom right of the profile icon. Click on the triangle to view the profile card and click Add Colleague.
      3. Being colleagues is by reciprocal agreement. You will have to wait until they approve your request.



      How to accept colleague requests you receive

      1. Above the main navigation bar click the My Colleagues icon.

      2. Select Colleague Requests.

      3.  Choose between Accept / Reject.


      How to cancel a colleague request you have sent

      1. Click Colleagues.
      2. Select Colleague Requests.
      3. Click Revoke.
      4. The colleague request has now been cancelled (Note: an email or site notification of the request cannot be revoked).


      How to remove a colleague

      1. Go to the colleague's profile page.
      2.  Click Remove colleague.
      3. The colleague is now removed.
    • GCcollab - Help Content > Collaboration and Networking

      Colleague collections are a great way to organize your colleagues and share content with those members only.

      1. Select My Colleagues in the main navigation bar, Select Colleague collections.

      2. Click New collection.

      3. Choose a collection name and select colleagues to add to your collection.
      4. Click Save.


      How to add or remove colleagues in your Colleague collections

      1. Click on the Edit button of the desired Colleague collection.
      2. By checking or unchecking the boxes, make modifications to the collection.
      3. Click Save to finish. 

      Note: If you have multiple pages of colleagues, you will have to click Save for each page.


      How to send a group message to your Colleague collection

      1. Click on the Send message button of the desired Colleague collection.
      2. This will lead you to the Compose a message page. Ensure that the box is checked, and select the colleague collection you would like to message. Compose your message and click Send.

    • GCcollab - Help Content > Collaboration and Networking

      Basics

      1. Click Chats in the bottom right corner of any GCcollab page.
      2. Use the Search bar on the chat window to find GCcollab members that are online or use the Recent or Members tabs to search for members.

      3. Use text and emojis to chat with available members on GCcollab.


      Create a Group chat group

      1. Click the Edit icon to create a New Group in the chat window.
      2. Name your chat group and choose the desired privacy settings, whether the chat is public, password protected, or by invitation-only.
      3. Once your group is created, you can invite GCcollab members using the drop-down menu.



      How to change your Chat options

      1. Click the More icon (three dots) in your chat window.
      2. Here you can set your status, display a status message, and manage the chat notifications.

    • GCcollab - Help Content > Collaboration and Networking

      You may send and receive private messages to and from GCcollab members.


      Method 1

      1. Click the Messages icon in the top-right corner above the main navigation bar.
      2. Click Compose a message located in the main body of the page.Click Compose a message located in the main body of the page.
      3. On this page, you will be prompted to write your message. Enter the recipient or colleague collection as well as the subject of the message here.

      4. Click Send to finish.


      Method 2

      1. Hover over the profile icon of the GCcollab member you wish to contact. Click on the triangle on the bottom right of the icon and you will see a card with contact information.
      2. Click on Send a message.
      3. Click Compose a message located in the main body of the page.
      4. On this page, you will be prompted to write your message. You will also enter the subject of the message here.
      5. Click Send to finish.


      Method 3

      1. Go to the profile page of the GCcollab member you wish to contact.
      2. Click on Actions, located to the right of the person’s name.
      3. Select Send a message.
      4. Click Compose a message located in the main body of the page.
      5. On this page, you will be prompted to write your message. You will also enter the subject of the message here.
      6. Click Send to finish.



    • GCcollab - Help Content > Collaboration and Networking

      In GCcollab, you can post your events in a group calendar or the site-wide calendar.


      How to access the Event Calendar

      You can find the event calendar in three ways:


      Main GCcollab navigation menu

      1. Click on More in the top navigation bar
      2. Select Event calendar from the drop-down list.


      Find an event in a Group

      1. Go to the group in which you want to find an event.

      2. Click on More.

      3. Select Events from the drop-down list.


      Your Profile

      1. Click on your profile icon, near the top right of the page.

      2. Click My Profile.

      3. Select Events.


      How to post an event

      1. Once you are in the Event calendar (all-site, group or profile), click Add event.
      2. Fill out the form describing details of your event, such as the Title, Venue and a Brief description.

      3. Click Save to finish.


      Details: Posting an event

      • Brief description: acts as a short summary of the event. It should catch the attention of users as they browse through list of events. Try and keep this to a single sentence for each language used (5-15 words each).

      • Long description: acts as a full description what the event is and any other identifying information. Try to be as detailed and transparent as possible. Any acronyms should be written out in full before continuing with the acronym.

      • Language: in the case of a bilingual event, use the language tabs to post the content in both official languages.

      • Tags: tags are keywords that reflect the purpose of your event. They are identifiers that make it easier for other members to find your event. Here are some quick guidelines on how to use tags:

        • Separate each tag with a comma and space
        • Tags should be words or short phrases people will likely use to search for events like yours
        • Remember to enter tags in both languages in order for as many people as possible to to find your event


    • GCcollab - Help Content > Collaboration and Networking

      When creating new content or adding a comment, you can mention (or tag) a specific user on GCcollab. By doing so, the user can be notified that they have been mentioned in a post (see: How do I manage my notification settings).


      Simply type the symbol "@" followed by their name (e..g @Kevin) and choose from the drop-down list, the user you would like to mention.


      Note: You may need to wait a few seconds once you start typing the name before the drop-down list appears.



    • GCcollab - Help Content > Collaboration and Networking

      1. Click the More tab at the top of any page.

      2. On the list of options, select Members.

      3. Enter the name of the member you are searching for.


       You can also optionally by member type to narrow the search results

      4. Click Search.


      You will be brought to a list of search results.

       
      You can view a list of newest or popular members from the members search page, as well as members who are currently online. You can also see a list of all members by type.


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    Frequently Asked Questions

    • GCcollab - Help Content > Frequently Asked Questions

      GCcollab is your professional collaboration platform, connecting you to information and people. GCcollab is a major step toward a more innovative, open, and collaborative way of identifying, exploring and co-creating the policy and research agendas.

       

      GCcollab is increasing the depth and breadth of data and information sharing between the academic and public sector communities to support improved deliberation on policy and research issues. GCcollab is helping to build a more connected, relevant and responsive cohort of public servants, students and academics as well as organizations.

       

      GCcollab is also contributing to a culture change as the existing public service is provided better access to emerging research, technologies, and communication approaches. Furthermore, academics, students and interested stakeholders can improve their understanding of the policy, program and research development processes.


      This cloud-based collaboration platform is also being leveraged to promote recruitment opportunities to those interested in joining the public service. To learn, connect and share, join GCcollab.


    • GCcollab - Help Content > Frequently Asked Questions

      GCcollab is open to students and academics from all Canadian universities and colleges as well as federal, provincial, territorial and municipal public servants.


      Registered members of GCcollab are also able to invite anyone else from around the world to join the platform and collaborate in real-time.


    • GCcollab - Help Content > Frequently Asked Questions

      Almost any project or subject area that requires the sharing, use and collaborative development of information can be supported by GCcollab.

      • Academics can use GCcollab to connect and network with their research or policy counterparts within public sector.They  can also use GCcollab to help keep curriculum up-to-date, based on real-world practices within Canada’s governments.
      • Students can ask questions to support their course work and research, or to inquire about potential employment opportunities.
      • Public servants can leverage GCcollab to identify talent, support their on-going research, find their subject-related counterparts, or supplement public consultation processes.
      • Those interested in public policy, research, consultations with levels of government, and beyond, can learn and participate on the platform.

      There are other areas of opportunity being demonstrated by GCcollab users every day. Be bold and creative – put GCcollab to good use and give it a try.



    • GCcollab - Help Content > Frequently Asked Questions

      No. GCcollab is free to use for all participants – students, academics, public servants and other registered users.


    • GCcollab - Help Content > Frequently Asked Questions

      No, you do not require permission to use GCcollab.


      GCcollab is open to students and academics from all Canadian universities and colleges as well as federal, provincial, territorial and municipal public servants, using their school or work email addresses.


      Registered users of GCcollab can also invite anyone else from around the world to join GCcollab.


    • GCcollab - Help Content > Frequently Asked Questions

      You cannot browse GCcollab anonymously. You need to create an account with a display name that reflects your full name. All users must be logged in to browse, network, share information, and collaborate.


    • GCcollab - Help Content > Frequently Asked Questions

      Similar to Twitter, the Wire is a micro-blog. Users can post text, and images or gifs, with a 250-character limit to easily and quickly share information. You can search the Wire by hashtags, keywords and @mentions and you will receive a notification when a fellow user tags you in a Wire post or conversation in a discussion, comment, or blog.


      Post an event, promote your group, or pose a question to the GCcollab community on the Wire.


    • GCcollab - Help Content > Frequently Asked Questions

      A GCTools Ambassador is a volunteer from a government department or region who promotes GCconnex, Gcpedia, and GCcollab by providing support to departmental or regional teams in understanding how the GCTools can enhance their work.


      In 2016-2017, the Ambassadors Network consisted of 240 ambassadors located in 50 departments and regions.


      The role of a GCTools Ambassador is to:

      • Promote the GCTools within their organization, communities and across the Public Service

      • Be willing to proactively seek out opportunities to promote the GCTools

      • Relay the feedback you get from the audiences to us

      • Build your own network of ambassadors within your organization (it is more fun if you aren’t doing it alone!)


      How to get involved:

      • Obtain approval from your manager as being part of the GCTools Ambassadors Network will involve some of your time during business hours. Request to join the GCconnex closed group

      • Add your name to the Ambassadors' list

      • Register to one of the orientation sessions (see Event Calendar for dates and registration)

      • Add the Ambassador badge to your GCconnex avatar

      • Add the GC Tools Ambassador Userbox to your GCpedia profile.


      How to find an Ambassador: Refer to our Find an Ambassador page.


      No Ambassador in your organization? Contact our Help Desk.


      For more information, please see our Ambassadors Network page.


    • GCcollab - Help Content > Frequently Asked Questions

      To ensure the safety and security of the platform, the GCcollab team routinely monitors network traffic to identify unauthorized attempts to upload or change information. The team tracks network traffic information such as the Internet Protocol (IP) address of the computer, the date and time of visits, and the pages visited. We make no attempt to link the information with the identity of individuals unless an attempt to damage the site has been detected.


      For federal public servants, only material that is unclassified should be posted on GCcollab.


      For more information, please refer to our Terms and Conditions of Use and our Privacy Policy.









    • GCcollab - Help Content > Frequently Asked Questions

      Given that any registered user can add content, it is possible for biased, out-of-date, or incorrect information to be posted. You are encouraged to help by correcting information, validating content, and providing useful references. Thus, the overall accuracy of information on GCcollab is improving all the time.


      It is the responsibility of each individual who posts content to maintain its accuracy. There is no way of enforcing accuracy. Each individual must be trusted to be effective in sharing information. It should be noted, however, that any user can and should correct that which they know is wrong. As a user, you need to use your judgment about the credibility, timeliness, reliability, and accuracy of what you read on GCcollab.

    • GCcollab - Help Content > Frequently Asked Questions


      Like all virtual workspaces where people are invited to participate and make contributions, there is the risk that an individual could disrupt the creative process or vandalize the product itself. However, there are a number of mechanisms in place to mitigate this risk and incentives to dissuade inappropriate or destructive behaviour within the GCcollab community.

      • GCcollab members are required to use their real names and professional email addresses when registering. Pseudonyms or 'handles' are not permitted.
      • GCcollab is a business tool. It is unlikely that an individual will risk their professional reputation for the sake of mischief.
      • Given that everything that happens in GCcollab is fully documented and tied back to a unique user account, it is easy to identify someone who vandalizes or posts inappropriate content on GCcollab.


      GCcollab members are expected to behave professionally and responsibly.

      • Academics and students must behave in accordance with the code(s) of conduct administered by their respective post-secondary institution.
      • Municipal, provincial, and territorial public servants are expected to abide by their respective codes of values and ethics.
      • Federal public servants are to follow the ‘Value and Ethics Code for the Public Service
    • GCcollab - Help Content > Frequently Asked Questions

      All content is attributable as all entries are automatically date and time stamped with the contributors valid e-mail address. Inappropriate content can be removed very quickly. GCcollab users who come across inappropriate content are encouraged to contact the GCTools help desk by submitting a ticket (please include the link to the page containing the inappropriate content and the details of the issue).


      If necessary, GCcollab administrators can remove the inappropriate content and suspend a user’s account.


    • GCcollab - Help Content > Frequently Asked Questions

      Yes, all GCcollab content is subject to disclosure under the Access to Information Act and the Privacy Act.


      Note that GCcollab can be accessed by members of the public pursuant to an Access to Information request, by the Members of Parliament, as well as the Senate and their staff in both the Government and Opposition. Non-Government of Canada users may be invited to access GCcollab in the future.


      For any other questions regarding policies affecting GCcollab, please refer to the Terms and Conditions of Use.









    • GCcollab - Help Content > Frequently Asked Questions

      Yes, Crown corporations have access to GCcollab and are welcomed to use it to support their mandates. If you are an employee of a Crown corporation but cannot find your organization on the registration page, please contact the GCcollab team and we will be happy to help.



    • GCcollab - Help Content > Frequently Asked Questions

      GCcollab uses Elgg, an open source social networking software that provides individuals and organizations with the components needed to create an online social environment.







    • GCcollab - Help Content > Frequently Asked Questions

      If an account is deleted from GCcollab, everything that member contributed is lost. While someone may leave their current position or organization and feel they won’t be using GCcollab in their next job, it doesn’t mean they won’t wish to use GCcollab in the future. For example, students frequently fit this description.


      Members of GCcollab retiring from their professional life are encouraged to ensure their contributions remain. Their GCcollab content can still be relevant and useful. Retirees are also encouraged to share corporate knowledge and memory, or offer mentoring opportunities, using the Opportunities Platform.


      It is highly recommended that GCcollab members not delete their account. To ensure a seamless transition, keep your notifications to a minimum:

      • Modify your display name to include your professional status in brackets. For example: John Smith (retired).
      • Turn off all or most Notifications.
      • If you are a group owner, transfer the ownership to another member of your group.
      • If you are a group operator, ask the group owner to transfer the administrative rights to another member of the group.



    • GCcollab - Help Content > Frequently Asked Questions

      Notifications mean that you are being included in a community and are using the platform well. If you are receiving too many notifications, there are several solutions.

      • Turn off some of your group notifications. For groups that interest you most, keep notifications on. For others, go to the group for which you do not want notifications. Click on the bell icon in the top right corner to enable or disable group notifications.
      • Turn off notifications for your colleagues’ activity. On the colleague’s profile page, click the bell icon in the top right corner to enable or disable notifications.
      • The Notification Digest can be used to receive a daily or weekly email that provides a summary of the activities to which you are subscribed. For more information, please refer to the Notifications Digest article.


    • GCcollab - Help Content > Frequently Asked Questions

      GCcollab is open to students and academics from all Canadian universities and colleges as well as federal, provincial, territorial and municipal public servants.


      Registered members of GCcollab are also able to invite anyone else from around the world to join the platform and collaborate in real-time. 


      There are two ways to invite users to join you on GCcollab: a general invite to GCcollab or to a specific group you own on GCcollab.


      Invite someone to GCcollab

      1. When logged in to GCcollab, click on the Invite button that appears above the top navigation menu.
      2. From the Invite to GCcollab page, enter the email addresses of the person you want to invite. If you want to invite multiple people, separate individual email addresses with semicolons.
      3. You can include the generic invitation text suggested or enter your own.
      4. Click Send. 

                  

                  Congratulations! You have successfully sent your invitation. 


                  If you the person you invited is having difficulties with registration...

      • Your invitees will receive an email with your invitation and a link to register to GCcollab. They can either click the link provided in the email or copy and paste it into their Internet browser. On this page, they will be prompted to enter their name, organization, valid email, and choose a password.
        Note: They will only be able to register using the same email address that was used to invite them in step 2.  


      • After successfully completing the registration, they will need to validate their account. A validation email will be sent to the email address provided.They can either click or copy/paste the link provided into their browser.
        Note: If your invitee does not receive your invitation in a timely manner, ask them to check their Junk or Spam folders as some local network security block email to 'authenticate' or 'validate'  account.


                  Congratulations! Your invitee is now registered to GCcollab. As the person who invited them to GCcollab, you are automatically their colleague. 

    • GCcollab - Help Content > Frequently Asked Questions

      We’ve integrated accounts from our third-party Help Desk tool, Freshdesk, into GCTools Support, in order to make the process of viewing and managing Help Desk tickets easier for users. This is done through GCcollab Single Sign-On.


      If you previously had a Freshdesk account, you will need to connect a GCcollab account to a GCTools Support account in order to view and manage your tickets.


      Click the link below to login or create a GCcollab account, which will automatically connect your GCollab account to a GCTools Support account:


      GCcollab Account


      Note: If your Freshdesk account used a different email than your GCcollab account you will be unable to access your past tickets. 


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    Manage Account Settings

    • GCcollab - Help Content > Manage Account Settings


      There are two ways to change your language settings in GCcollab.


      Option 1: Language Toggle

      Click the English or French language toggle on the top-right of your screen.


      Option 2: Account Settings

      1. Click on your profile icon at the top right corner of the navigation bar.
      2. Your profile card will appear.
      3. Click Account Settings.
      4. Select your preferred Official Language of choice below Language settings.
      5. Click Save.


    • GCcollab - Help Content > Manage Account Settings

      Have you forgotten your password? No worries, you can easily retrieve your password on GCcollab.


      Note: If you no longer have access to the email address associated with your account, please contact us. There is no need to create another account.


      1. After choosing a language on the GCcollab splash page, click Log in in the top right corner to open a Log in window.

      2. There, you will find the option to help you with your password. Click Forgot your password?
      3. Type in either your username (in the format of YOURFIRSTNAME.YOURLASTNAME) or email address that you used to register for a GCcollab account. If you do not remember your username, please click here for instructions on how to find your username.

      4. Check the box “I’m not a robot”.

      5. Click Request.
      6. You will be returned to the main GCcollab page. Wait patiently and check your email for a new message.

      7. Once you receive the Request for new password / Demande d'un nouveau mot de passe email from GCcollab, click on the link found in the message or copy and paste the link into your internet browser.

      8. Once on the Change password webpage, you will be asked to enter a new password.

      9. Click the Change password button. You will be returned once again to the main GCcollab page.

    • GCcollab - Help Content > Manage Account Settings

      Usernames are in the format of FIRSTNAME.LASTNAME. In some cases, numbers are added at the end. If you do not remember your username, do not worry. GCcollab allows you to easily retrieve your username by going to your profile.

      1. Click on your profile icon in the top right corner.

      2. Your profile card will appear. Click on My Profile.
      3. Retrieve your GCcollab username from the last section in the URL. In this case, the username is Krista.Lecuyer.
      4. You can now sign into your GCcollab account using your retrieved username.

    • GCcollab - Help Content > Manage Account Settings
      1.  After logging in with your current password, (if you have forgotten your current password, go here), click on your profile icon on the top right of the page to access your Account Settings.
      2. Under Account settings, enter your current password, followed by your new password (twice).
      3. Click Save. Your password has been changed.
    • GCcollab - Help Content > Manage Account Settings

      You may need to change your email address when changing organizations or if you no longer have access to the email account you registered with.


      It is important to keep your email address current so that you can receive updates and notifications, as well as be able to use the Forgot Password feature. It is easy to change your email address – you never need to make a new account in GCcollab.


      1. Click on your profile icon in the top right corner.
      2. In the profile box that opens, select Account Settings

      3. Scroll down to Change settings, and click the link to your GCcollab Account.
      4. Your GCcollab single sign-on account will open. In the Profile section, change the address that appears in the email field to your new email.
      5. Click Save.
        The email for your Collab, Wiki and Message account should be changed to your new email address.
        Note: You will need to login to a new session to see your changes reflected.
    • GCcollab - Help Content > Manage Account Settings
      1.  Click on your profile icon in the top right corner.
      2.  In the profile card that opens, select Account Settings.
      3.  Under Display name, enter your new display name. Your display name must reflect your real first and last name. Pseudonyms are not allowed.
      4.  Click Save at the bottom of the page.Your new display name has been saved. 

    • GCcollab - Help Content > Manage Account Settings

      Auto-subscription to content

      On GCcollab, you will automatically be subscribed to notifications (both on site and by email) when you:  

      1. Create new content.

        You will receive notifications related to the content you create when someone adds a comment or replies to it (eg. comments on a blog or file, replies to a discussion, etc.). These notifications can be managed from the “Personal Notifications” section.

      2. Join a group.
        After joining a group, you will start receiving notifications related to all new content added to that group, such as a new blog post, discussion topic, page, etc. These notifications can be managed from the “Group Notifications” section.


      You will not receive notifications for subsequent comments/replies made on that content unless you:

      • Manually subscribe to the content using the bell icon;
      • Post a comment about that content;
      • Post a reply to that content;
      • Share that content.


      Note: You will not receive notifications related to content that you “like” or “share”. These notifications can be managed from the “Other Content Subscriptions” section.


      Subscribing to specific content from a page

      On GCcollab, you also have the option to subscribe (or unsubscribe) to notifications directly from the page you are viewing.

      1. Go to the content of interest.
      2. Click on the bell icon:
      • To subscribe - the bell will become a solid colour.

      • To unsubscribe - the bell will become greyed out with a line going across.

      .

    • GCcollab - Help Content > Manage Account Settings

      Managing your notifications from your Account Settings

      You can manage all your notifications directly from your GCcollab Account Settings page.


      1.  Locate and click on your profile icon on top right corner of the page.
      2.  Click on Account Settings.

        Account settings button


      3. Click on Notifications tab.

      Notification tab under account settings



      Personal Notifications

      Personal notifications allow you to subscribe to comments, likes and activities on your own content (content you created/posted) or when someone @mentions you.

      personal notifications

      To subscribe to your personal notifications: 

      1. From the "Notifications Settings" page, scroll down to the “Personal Notifications” section.
      2. Check the box next to Email to receive notification by emails and/or Site to receive messages in your GCcollab notifications inbox.

      3. Click Save to update your notification preferences.


      Colleague Notifications

      The colleague notifications allow you to subscribe to your colleagues. By subscribing to your colleagues, you will be notified when they create new content and when they share that content.


      Note: You will not receive notifications when your colleagues create new content within a group, unless you are also subscribed to that group.


      colleague notifications

      To subscribe to colleague notifications: 

      1. From the "Notifications Settings" page, scroll down to the “Colleagues Notifications” section.
      2. Click on Subscribe to your colleagues to display the a list of your colleagues.
      3. Check the box next to the colleague(s) you want to subscribe to. 
      4. Click Save to update your notification preferences. 


      Group Notifications

      Group notifications allow you to subscribe to your groups, whether you are a member or owner of the group. By subscribing to a group, you will be notified when new content is added to that group, such as a new blog post, a new discussion topic, a new Doc, etc.


      You will not receive notifications for each subsequent comments/replies made on that content unless you:

      • manually subscribe to the content using the bell icon;
      • you post a comment about that content;
      • post a reply to that content; or
      • share that content.

      group notifications

       To subscribe to group notifications (new content only): 

      1. From the "Notifications Settings" page, scroll down to the “Groups Notifications” section.
      2. Check the box next to Email to receive email notification and/or Site to receive messages in your GCcollab notifications inbox. This will enable notifications for all new content posted within the group.

      3. Click Save to update your notification preferences.

      Listed under each group, you will find the group content you are subscribed to. You will also receive notifications when comments/replies are posted on that content. You are subscribed to this content either automatically or because you have manually subscribed using the bell icon.


      Note: there is an option to subscribe or unsubscribe to all group notifications at once. 


      Other Content Subscriptions

      Other content subscriptions include all other content you have subscribed to outside of groups. These content subscriptions are enabled either because you have manually subscribed using the bell icon, or because of auto-subscriptions.

      To manage your other content subscriptions:  

      1. On the bottom of the “Notifications Settings” page, you will see “Other Content Subscriptions”.
      2. Click on the Unsubscribe button to stop receiving notifications for this content.

      other content subscriptions


    • GCcollab - Help Content > Manage Account Settings

      You can add a badge to your avatar to show your involvement or support for an initiative on GCcollab. To add a badge to your GCcollab avatar, you must be a member of the specific group related to the initiative.


      Method 1: Adding a badge from the group’s page

      1. Go to the GCcollab group related to the initiative.
      2. From the group’s page, you can add the badge by clicking on the button Add to my avatar from the box that appears in the in the top right corner of the group page. A message will appear to confirm the badge has been added to your avatar, and your avatar will automatically be updated with the new badge.
      3. Once you've added the badge, the box will disappear from your view of the group page.


      Method 2: From your user profile

      1. Go to your profile.
      2. Click the Edit button that appears on the top of your profile card. A window will pop up to edit your personal information.
      3. Click Edit Avatar in the top left corner of the “Edit Basic Profile” window.
      4. Scroll to the bottom of the page. Under the heading “Add badge from group”, select from the drop-down menu the badge you would like to add to your avatar.

      5. Click Create your avatar to update your GCcollab avatar with the new badge.


      Removing a badge from your avatar

      1. Go to your profile.
      2. Click the Edit button that appears on the top of your profile card. A window will pop up to edit your personal information.
      3. Click Edit Avatar in the top left corner of the “Edit Basic Profile” window.
      4. Scroll to the bottom of the page, under the heading “Add badge from group” and select the empty (dotted line) field from the drop-down menu.
      5. Click Create your avatar to update your GCcollab avatar to remove the badge.




    • GCcollab - Help Content > Manage Account Settings
      notice box

      If you delete your account, any contributions that you have made to GCcollab will also be lost with your account. 


      If you would like to delete your account on GCcollab, please note that any contributions that you have made to the site will also be lost with your account. This includes documents, groups, discussion posts, etc. Once deleted, we would not be able to recuperate the lost contributions. 


      Taking a temporary leave?

      If you are taking a temporary leave from the public service, your account can become dormant until your return. There is no action required!


      Taking a permanent leave?

      If you are taking a permanent leave from the public service, you may ask us to delete your account, but remember it may still serve an important role! Information you gathered and shared during the course of your work with us may still be used as a reference for years to come. We recommend that you consider keeping your account dormant!                


      Ready to delete your account?

      If you would still like to proceed, please contact the GCcollab Help Desk by submitting a ticket in order to have your account removed.


    Back to knowledge base categories
    Back to knowledge base categories

    Group Ownership and Management

    • GCcollab - Help Content > Group Ownership and Management

      Before creating a new group, search for groups that may fit the needs or objective of your proposed group.


      How to create a group

      1. Click on Groups in the main navigation bar.
      2. Click Create a new group.
      3. You will be prompted to fill out details about your group (see Editing group options below for further details).
      4. Click Create group to finish.


      How to create a sub-group

      Sub-groups are groups that exist within a parent group. Before creating a sub-group, consider that circumstances may change over time (the parent group may change or no longer be needed). Each sub-group member must be a member of the parent group, which can add complexity to the group membership process. Currently it isn’t possible to make a sub-group a parent-level group.

      1. In order to create or join a sub-group, you must first create or become a member of the parent group.
      2. In the parent group, click Settings and a drop-down menu will appear.
      3. Click Create a Sub-Group.create a sub-group option under settings
      4. You will be prompted to fill out details about your group (see Editing group options below for further details).
      5. Click Create group to finish.


      Editing Group Options

      Group name

      If you are making a bilingual group, remember to add both the French and English names in each of the respective language tabs.


      Group icon

      Click on Browse to select a file from your computer to use as a group icon. A group icon is highly recommended as it allows for quicker identification and provides your group with a more polished look.


      Cover image

      Click on Browse to select a file from your computer to use as a cover image. The cover image displays at 1500 pixels wide by 275 pixels tall. If the dimensions of your image are greater or smaller than that, the image will be stretched or scaled to fit the area. A group cover image allows you to further personalize your group.


      Brief description

      This acts as a short description of the group. It should catch the attention of users as they browse through the Groups main page. Try to keep this short and simple; ideally one short sentence. In the case of a bilingual group, remember to post the description in both official languages using the language tab.


      Long description

      The long description is a summary of the purpose of the group and any other information. Try to be as detailed and transparent as possible. Any acronyms should be written out in full before continuing with the acronym. In the case of a bilingual group, remember to post the description in both official languages using the language tab.


      Tags

      Tags are keywords that are associated with the purpose of your group. They make your group searchable.

      Here are some guidelines on using tags:

      • Separate each tag with a comma and a space.
      • Tags should be words or short phrases members will search when looking for groups.
      • Remember to make tags bilingual in order for other members to be able to find your group.


      Group membership permissions settings

      Group owners and operators can set privacy settings when creating a group according to the function, needs or purpose of the group.

      • Open Groups allow any logged-on GCcollab user to instantly join a group.
      • Closed Groups require GCcollab members to request group membership, and be accepted by the Group owner or operator. Alternatively, the Group owner or operator can invite GCcollab members or anyone with an email address.


    • GCcollab - Help Content > Group Ownership and Management
      notice box
      This function is only available to the group owner and group operators. 


      How to invite users to a group

      1. Click Settings to see a drop down menu. 
      2.  Select Invite users 
      3.  Select between: 
      • My Colleagues : Checkmark the ones that you want to invite or do Select all colleagues.
      • Finding user(s) :Type in the name of the user you would like to invite.
      • Colleague circles: Use the drop-down list to select the Colleague Circle that you would like to invite.
      • Using e-mail address: Type in the email address of the user you would like to invite.

          5.     Add a personal note. This is optional.

          6.    Click Invite


      How to remove members from a group

      Example of a group member list

      1. In the Group members box on the main Group page, click View all members.

      2.  Enter name of the group member you wish to remove in the Filter items box, or scroll down until you see the name.  
      3.  Click Remove from group.


    • GCcollab - Help Content > Group Ownership and Management
      notice box
      This function is only available to the group owner and group operators. 


      Your group icon is an image that identifies your group. It is highly recommended that all groups have one.


      How to change your group icon

      1. Go to your group's main page.the edit group button under the settings menu
      2. Select Settings from the main body of the page.
      3. Select Edit group from the drop-down menu.
      4. Underneath the Group icon heading, you will be able to select Browse. Select a file to upload as the new group icon.browse button to select group icon
      5.  Click Save at the bottom of the page.


    • GCcollab - Help Content > Group Ownership and Management

      When you create a group, you will be the group's default owner. You can change the owner, or add a group operator which has the privileges to change settings as an owner but cannot delete the group or change the group's owner.


      How to make another user a group operator

      (Note: The user must be a member of the group to become an operator. The owner must have ).

      1. Go to your group’s main page.

      2. Click Settings.

      3. In the drop-down menu that appears, click Manage group operators.
      4. In the Add another operator text box, type the name of the person you want to add as an operator and click their name when it appears in the drop-down menu.
      5. Click Make Operator.
      6. You should receive a pop-up in the top-left corner confirming that the member was added as an operator. The person who you've made an operator should receive an email notifying them that they are now an operator.

      How to remove an operator

      If you wish to revoke someone's privileges as an operator:

      1. Go to your group’s main page.
      2. Click Settings.

      3. In the drop-down menu that appears, click Manage group operators.

      4. Scroll down to the user you want to remove as an operator.
      5. Click Drop privileges.
      6. You should receive a pop-up in the top-left corner confirming that the operator was removed. The person you removed will not receive any notification. 


      How to transfer group ownership

      (Note: A group can only have one owner at a time. Only the current owner can transfer ownership of the group).


      There are two ways to transfer ownership of a group:


      If the person is already a group operator:

      1. Go to your group's main page.
      2. Click Settings.
      3. In the drop-down menu that appears click Manage group operators.
      4. Scroll to the person you want to be owner of the group and click Make owner. (Note: If this person was an owner before and you wish to transfer ownership back to them, you must drop their privileges and then re-add them as an operator).
      5. You should receive a pop-up in the top-left corner confirming that the change has been made. The person who you've made the owner should receive an email notifying them of the change.


      If the person is a member of the group, but not an operator:


      1. Go to your group's main page.
      2. Click Settings.
      3. In the drop-down menu that appears click Edit group.
      4. In the Group profile/tools tab, scroll down to the owner text box.
      5. Erase your name and enter the name of the person you want to become the owner of the group.
      6. Click Save, and then Publish in the window the pops up.
      7. You should receive a pop-up in the top-left corner confirming that the group has been saved. The person who you've made the owner should receive an email notifying them of the change.

      Related articles:


      Related Articles

    • GCcollab - Help Content > Group Ownership and Management
      notice box

      This function is only available to the group owner and group operators. 


      Group owners and operators can send messages to all members of a group. The message will go to the email addresses of the group members.

      1. In the group you own or operate, find and click Settings in the top right corner.
      2.  Click Email Members.email members option under the settings menu
      3.  Click Select individual members (if you are sending an email to only certain individuals) or All members. 
      4.  Enter the Subject.
      5.  Click Embed content to include an attachment (optional).Send a mail to the group members form
      6.  Click Send.


    • GCcollab - Help Content > Group Ownership and Management


      An image slider allows you to have a slideshow within your group. You are also able to hyperlink each image to other content. (Note: This function is only available to the group owner and group operators).


      Add the Image Slider widget

      1. Go to your group

      2. Click Add widgets.
      3. A pop-up box will appear. Scroll down to find Image Slider and click Add widget.
      4. Close the pop-up box.


      Configure the Image Slider widget

      1. Click the gear on the top-right of your Image Slider widget to open settings.

      2. Click Slide - 1 to edit the first slide.
      3. Under Image URL, enter the URL of the desired image.
      4. Under Text, write the text that will appear somewhere on your image.
      5. In the Link, enter the destination URL. By doing so, the user will be directed to the URL upon clicking the image. This step is optional.
      6. Under Direction, indicate where your text will be located on your image.
      7. (Optional) Scroll Down. Adjust the slider type, number of seconds per slide (default is 10 seconds per image), height of slides (default is 300 pixels), and overlay color (default is 4690D6).
      8. Choose the Access settings. The default setting is the group only.
      9. Repeat the above steps for each slide as needed (maximum 5 slides).
      10. Click Save.



    • GCcollab - Help Content > Group Ownership and Management
      notice box
      This function is only available to the group owner and group operators. 


      How to enable Photo Albums


      The Photo Album widget is enabled by default when a group is created and can be found under the More. It can be easily disabled by editing the group.

      1.  Go to Settings and click Edit group. the edit group option under the settings menu


      2.  Change to the Content options tab.
      3.  Check off Enable group image albums module and Enable group image module.

      the content options tab, with group images enabled



      How to create a photo album

      1. Click More to reveal a drop-down menu. 
      2.  Click Photo Albums.the photo albums option under the more tab
      3.  Click Create album. 
      4.  Write/provide an Album title, Album description, and Tags. Review Access settings.Click Save.


      How to upload photos to an album

      1. In Photo Albums, click/select the album you would like to add photos to. .
      2. Click Upload images to this album.
      3. Click Browse to locate the image you would like to upload. You may upload up to 10 images at a time.
      4. Click Upload images.
      5. Fill in the description of your photo including the Title, Caption, and Tags (optional).
      6. Click Save.



    • GCcollab - Help Content > Group Ownership and Management


      Ideas allow members to submit, comment on, and vote on ideas within a group. If you are a group owner or operator, you have the option of activating this feature in your group.


      How to activate Group Ideas

      1.  Go to Settings and click Edit group.The Edit Group option under the settings menu


      2.  Click on the Content Options tab.
      3.  Check Enable ideas.
      4. Click Save.


      How to set the description of your Ideas page

      You can add a description to your ideas page (optional).

      1.  Go to the Ideas tab of your group. 
      2.  Click Settings. 

        The settings button of an idea page


      3.  Write a description.
      4.  Click Save.

      Your description will appear. If you would like to modify it, click Settings again.


      How to add an Idea 

      1. Go to the main page of your group. 
      2.  Click Ideas.
      3.  Locate the Search or submit an idea box. 

        the search bar of an ideas page


      4.  Type your idea into the search bar.
      5.  When you are done, click on submit a new idea. 
      6.  Write a Description. 
      7.  Add Tags (Note: tags are keywords that are associated with your idea and make your idea searchable/easier to find).
      8.  Click Save.


    • GCcollab - Help Content > Group Ownership and Management
      notice box
      This function is only available to group owner and group operators. If you delete your group, any contributions associated with it will be lost. This includes documents, discussion posts, etc. Once deleted, your group cannot be recovered. 


      Method 1

      1. Go to the main page of your group.
      2. Select Settings then select Edit group from the drop-down menu.
      3. Click Delete group at the bottom of the page.
      4. When prompted, confirm group deletion.


      Method 2

      1. Click on your profile icon in the top right corner.
      2.  Scroll down and you will see all the groups you have created displayed under Groups in the right column of your page.
      3.  When you find the group you would like to delete, a trashcan icon will be visible - click on it to delete your group 
      4. When prompted, confirm group deletion.the delete icon

      Method 3

      1. Go to the Groups page on GCcollab.
      2. Find your group in the My groups tab or search for your group.
      3. When you find the group you wantto delete, a trashcan icon will be visible - click on it to delete your group.
      4. When prompted, confirm group deletion.


    • GCcollab - Help Content > Group Ownership and Management

      As a group owner or operator, you can invite anyone to join your GCcollab group, regardless of if they have a GCcollab account or not. If you invite someone who does not have a GCcollab account, you can invite them to join GCCollab and join your group, all from the same invite! Follow the steps below to learn how.


      Inviting someone to your group who is not yet registered to GCcollab

      In order for someone to join your group, the person needs to create an account on GCcollab. You can easily invite them to join GCcollab and join your group from the same invitation. Here's how to do it!  

      1. On your group page, click on Settings then choose Invite users to the group from the drop-down list.

      2. On this page, select the tab Using email address. 
        Note: as they are not yet users of GCcollab, you can only invite them using their email address.
      3. Enter the email address(es) separated by semicolons and include a personalized message of your choice (optional).
        Note: If you are inviting someone for a second time (or more), select the checkbox to Resend invitations to users who have already been invited. This will only resend the invitation to the people who's emails address are included in this invitation.  
      4. Click Invite.


              Congratulations! You have successfully sent your invitation.


              If you the person you invited is having difficulties with registration...

      • Your invitees will receive your personalized email, explaining that you've invited them to join your group on GCcollab. They can use the link in the email (or copy and paste it into their Internet browser) to register to GCcollab and be automatically added to your group, or visit https://gccollab.ca/register to register to GCcollab at a later time. On the registration page, they will be prompted to enter their name, organization, valid email, and choose a password.
        Note: If the person registering to GCcollab is not part of the pre-approved groups who can register, they will only be able to register by using the same email address that was used to invite them in step 2. 

      • After successfully completing the registration, they will need to validate their account. A validation email will be sent to the email address provided. They can either click or copy/paste the link provided into their browser.
        Note: If your invitee does not receive your invitation in a timely manner, ask them to check their Junk or Spam folders as some local network security block email to 'authenticate' or 'validate'  account.

      • Upon registering and validating their account, they will be automatically added as a member of your group. As the person who invited them to GCcollab, you are also automatically their colleague. 


      Inviting someone to your group who is already a GCcollab user


      You can easily invite an existing GCcollab users to join your group. Depending on the access settings you set for your group. 

      1. On your group page, click on Settings then choose Invite users to the group from the drop-down list.
      2. Here you have the option to invite them one of three ways:
        1. My Colleagues: choose from your list of existing colleagues who you would like to invite.
        2. Find user(s): type the name of the GCcollab user you wish to invite and select them from the drop-down list.
        3. Using e-mail address: use the email address of the person you wish to invite. If you want to invite multiple people, separate individual email addresses with semicolons.
          Note: If using the "Using e-mail address" option, the person will only be able to join your group if you invite them using the same email address that is linked to their existing GCcollab profile. 
      3. Select your desired invitees, or enter the email address of the person you wish to invite, and include a personalized message of your choice (optional).
        Note: If you are inviting someone for a second time (or more), select the checkbox to Resend invitations to users who have already been invited. This will only resend the invitation to the people who's emails address are included in this invitation.  
      4. Click Invite.


           Congratulations! You have successfully sent your invitation.


           If you the person you invited is having difficulties with registration...

      • Your invitees will receive your personalized email, explaining that you've invited them to join your group on GCcollab. They can use the link in the email to access their group invitations, or see their Invitations under the Groups tab in the main header. The person you invited will have the option to accept or decline your invitation.


             


    Back to knowledge base categories
    • GCcollab - Help Content > Widgets


      Tip: Did you know? Widgets are windows to content already available elsewhere. They can be customized and added to your profile page, Dashboard, and groups.



      examples of widgets


      Below are types of widgets you can add to your profile page, dashboard, or groups:


      Profile page

      Dashboard

      Group

      • Activity
      • Blogs
      • Bookmarks
      • Certification
      • Content by tag
      • Courses
      • Docs
      • Event calendar
      • File
      • Folders
      • Free HTML
      • Group membership
      • Group news
      • Ideas
      • IFrame
      • Image albums
      • Latest community polls
      • Latest poll
      • Message board
      • My Colleagues
      • My polls
      • Pages
      • Patents
      • Publications
      • RSS feed
      • Tag cloud
      • The Wire
      • Twitter search
      • Volunteer experience
      • Activity
      • Blogs
      • Bookmarks
      • Community favourites
      • Content by tag
      • Docs
      • Event calendar
      • File
      • Folders
      • Free HTML
      • Group invitations
      • Group membership
      • Group news
      • Ideas
      • IFrame
      • Latest community polls
      • Latest discussion
      • Latest poll
      • Messages
      • Most liked of last week
      • My Colleagues
      • My polls
      • Pages
      • RSS feed
      • Start a discussion
      • Tag cloud
      • The Wire
      • Twitter search
      • Update the Wire
      • Activity
      • Blogs
      • Bookmarks
      • Content by tag
      • Docs
      • Event calendar
      • File
      • Folders
      • Free HTML
      • Group discussion
      • Group files
      • Group ideas
      • Group members
      • Group membership
      • Ideas
      • IFrame
      • Image slider
      • Latest community polls
      • Latest poll
      • Most recent albums
      • Most recent images
      • My Colleagues
      • My polls
      • Pages
      • Related groups
      • RSS Feed
      • Start a discussion
      • Sub-groups
      • Tag cloud
      • The Wire
      • Twitter search


      Widgets Defined:


      Activity: Displays your latest activity, including new colleague connections, discussions, blogs and wire posts.


      Blogs: Displays a list of your latest blog posts.


      Bookmarks: Displays a list of your recent bookmarks.


      Community favourites: Shows your favourite community pages.


      Certification: Displays User certification.


      Content by tag: Find content by a tag.


      Courses: Displays User courses.


      Docs: Displays your latest Docs.


      Event calendar: Displays a list of your upcoming GCollab calendar events.


      File: Showcases your latest files.


      Folders: Showcase your File folders.


      Free HTML: Type your own content in HTML.


      Group invitations: Shows the outstanding group invitations for the current user.


      Group discussion: Show the latest group discussions.


      Group files: Show the latest group files.


      Group Ideas: Displays the proposed group ideas.


      Group members: Shows the members of this group.


      Group membership: Displays the groups you are a member of on your profile.


      Group News: Shows latest blogs from groups of your choice.


      Ideas: Shows the latest Ideas submitted in the group.


      IFrame: Shows content from a webpage using a URL.


      Image Slider: Displays multiple images in a slideshow format.


      Latest community polls: Displays all polls on GCcollab.


      Latest discussion: Shows the latest discussions of the platform or the latest discussions of your groups.


      Latest poll: In a Dashboard or Profile, displays your most recently created polls. In a Group, displays the most recent polls in the group.


      Messages: Shows your latest notifications.


      Most liked of last week: Shows most liked Wire posts of last week.


      Most recent albums: Lists the most recent image albums createdin the group.


      Most recent images: Lists the most recent images uploaded in the group..


      Message board: Displays a list of direct messages sent to you through GCcollab. The widget also allows you to post messages.


      My Colleagues: Displays a selection of your colleagues.


      My polls: Within a group, displays all polls created in that group. In your profile, displays all polls created by you.


      Pages: Displays a list of pages created.


      Patents: Displays a user patent.


      Publications: Displays a user publication.


      Related groups: Displays a list of groups related to your group.

       

      RSS Feed: Displays your RSS content on your GCcollab page.


      Start a discussion: Quickly start a discussion in a selected group.


      Sub-groups: Lists sub-groups for your group.


      Tag cloud: Shows a tag cloud based on your content.


      The Wire: Displays your latest wire posts.Write a Wire post from the widget.


      Twitter search: Displays a custom search from Twitter.


      Update the Wire: Write a Wire post from this widget.


      Volunteer Experience: Displays volunteer experience.


      Refer to this article on adding and configuring widgets.

    • GCcollab - Help Content > Widgets


      Widgets can be added in your GCcollab profile page, yourDashboard, and on the main page of any group you own or operate.


      Adding widgets to your GCcollab profile


      my profile button on your profile card


      1.  Click the My Profile button. 
      2. Look underneath your contact information box - you will see a number of tabs. You should currently be on the Profile tab. 
      3. Click the Widgets tab. 
      4. Click Add widgets. This will open a window with a list of widgets you can add to your profile page.
      5. Proceed to "Adding and configuring widgets", below.                                                                                                                                                add widgets button on a user profile


      Adding widgets to your Dashboard

      1.  Click on Dashboard on the main menu under More.
      2.  Click on the Add widgets button to open a pop-over with a list of widgets you can add to your dashboard.
      3.  Proceed to "Adding and configuring widgets" below.


      Adding widgets to your Group

      1. Go to the group you own or operate.
      2. Click the Add widgets button to open a pop-up with a list of widgets you can add to your group.
      3. Proceed to “Adding and configuring your widgets”, below.


      Adding and configuring widgets


      Type of widget
      Activity
      Blogs
      Bookmarks
      Event Calendar
      Group Membership
      Message Board

      Folders
      Latest Poll

      Latest community polls
      Latest images
      My Polls

      Pages
      Image Albums

      Other
      Step 1

      Under your Widgets tab in your profile, click on Add widget button

      Step 2

      Add the widget you are looking for. A pop-over menu will open.

      Step 3
      Click the drop-down menu.

      Choose the Access you would like. This will determine who is able to see the widget on your profile page.



       Choose the number of items (polls, pages, or photo albums) to display in the widget


      Refer to these tutorials below for to configure the following widgets:
      Step 4
      Click on the number of items you would like to display in the widget.
      Choose the Accessyou would like. This will determine who is able to see the widget on your profile page.

      Step 5

      Click Save.


      Moving widgets

      You can move widgets around the page to reorder them or change their placement.  

      1.  Click and hold your mouse button on the grey title area of the widget you would like to move.
      2.  Move (drag) the widget to the location you would like.
      3.  Release your mouse button.
    • GCcollab - Help Content > Widgets

      The GCcollab Twitter widget can be configured to show tweets from a Twitter search. This search can display tweets based on either a handle or hashtag.


      Step 1: Creating a widget on Twitter.com


      1. In order to add the Twitter widget to your GCcollab profile, you must first create a widget on your Twitter settings page.
      2. Follow the instructions on your Twitter settings page.
      3. Once complete, click Create widget.
      4. A code will appear on the page. Copy the code.


      Step 2: Configuring your GCcollab Twitter search widget


      1. To add a Twitter widget to your Dashboard or Group, click Add Widgets. To add a Twitter widget to your profile, click Widgets in your profile navigation bar then click Add Widgets.
      2. Scroll down in the list of widgets until you see Twitter search. Click Add widget. 
      3. The Twitter search widget should now appear on your Profile, Dashboard or Group page.
      4. On the widget, click on the wheel gear icon in the top-right corner.
      5. On the pop-up page, paste the code from your Twitter settings page in the field “Twitter Widget Embed Code”. Scroll down and click Save.                                                                                                                                                      
      6.  Head to your GCcollab profile page (see steps 1-3 above), click on the Widgets tab.
      7. Hover your mouse pointer over the Twitter search box. You should see a "gear" icon and an "x" when you hover.  Click the "gear" icon.
      8. Paste the code you copied from Twitter.com's widget into the Twitter Widget Embed Code area. 
      9. Set Widget height (pixels) to 0 for automatic height, or input a specific number of pixels if you prefer a specific height for your widget.
      10. Click Save

      the gear icon


       Your GCcollab Twitter widget is now configured. 


    • GCcollab - Help Content > Widgets

      Note: The “My Colleagues” widget is on also your profile page by default, however it cannot be configured. 


      1. Click the gear icon on the My Colleagues widget. A pop-up menu will open.gear icon on the my colleagues widget
      2. Choose the number of colleagues' profile photos/items you would like to display in the widget.
      3. Choose the Icon Size. This will determine the size of your colleagues' profile photos in your widget.
      4. Choose the Access which will determine who is able to see this widget.
      5. Click Save.




    • GCcollab - Help Content > Widgets
      1. Add the Files widget to your profile, dashboard or group main page.
      2. On the displayed widget, click the gear icon.
      3. A pop-up menu will open.
      4. Choose the number of files to display in the widget.
      5. Choose how you want files to display in your widget: Gallery or List view.
        • Gallery: Displays icons that represent the type of file in the widget. It doesn’t show the name of the file.
        • List View: Displays a list of files, including filenames.

          the gear icon
      6. Choose the Access you would like. This will determine who is able to see the widget on your profile page.

        Select either:

        • Only me: Only you can see this content – no other GCcollab member can view this content.
        • My Colleagues on GCcollab only: Only the members you have added as your colleagues on GCcollab can see this content.
        • Users logged in to GCcollab only: Anyone with a GCcollab account can see this content while logged in.
      7. Scroll down and click Save.











    • GCcollab - Help Content > Widgets

         1.    Click the gear icon on the "Content by Tag" widget.

      gear icon


          2.    A pop-over menu will open.

          3.    Choose your settings based on the following options:

      • Limit the content to the following authors - Type in a username to choose from a drop-down list of GCcollab users. You may also choose to display only content from your colleagues, or leave the line blank if you do not wish to limit your results based on authors.
      • Only show content from the following groups - Type in a group name to choose from a drop-down list of GCcollab groups. You can leave this line blank if you do not wish to limit your results based on groups.
      • Number of items to display – Select the number of blogs, files, pages, bookmarks, Wire posts and/or discussion topics that will be shown at once.
      • Which entities to show - The type of content you would like to show. You may choose blogs, files, pages, bookmarks, Wire posts, and discussion topics.
      • Tags - Type in any number of keywords, separated by commas, to show content that has those keywords as tags. You may also type in tags you would like to exclude.
      • How to list the content – Select how you would like the post to be displayed. You have the option of Normal, Simple, and Slim view, with Normal containing the most amount of information and Slim containing the least.
      • Number of highlighted items (slim only) - *leave this field blank
      • Show user avatar (simple view only) - Choose whether or not the avatar of the  author is displayed.
      • Show content time stamp - Choose whether or not the publishing date and time of the content is shown.



      Normal View        


      Simple View

      Slim View

      Simple view, showing the title, author and date only
      Slim view, showing the date and title of content only


              4. For Access, select either:

      • Only meOnly you can view this content – no other GCcollab member can view this content.
      • My Colleagues on GCcollab only: Only the members you have added as your colleagues on GCcollab can see this content.
      • Users logged in to GCcollab only: Anyone with a GCcollab account can see this content while logged in.

              5.  Click Save.


    • GCcollab - Help Content > Widgets

      The IFrame widget shows content from a webpage using a URL.

      1. Click the gear icon on the "IFrame" widget.gear icon
      2. Enter the URL of the  website you would like to display. You may also customize the length of the widget, access levels and title displayed at the top of your widget.


      notice box
      Some URLs will crash this widget or even your entire group page.This is caused by the website blocking X-Frame options, and can only be fixed by contacting the owner of that URL.


      widget options, including the iframe URL, access levels and custom title


          3.    Click Save.


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